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Rob Hilton
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Late Check Out Fees for Short Term Rentals

Rob Hilton
Posted

Hey STR Family,

We are self managing an STR in Joshua Tree, and one of the most frequent inquiries I get is late checkout requests. Especially during this time of year in JT, we have A LOT of same day turns, and I simply do not want to offer late checkouts when our cleaners have such a high volume of turns. Our checkout is at 10am and I have backed checkin time to 3pm (from 4pm), which helps for 1-night stays. My thought is to charge a $50 fee for every 15 min past 10am checkout. My hope is that $100/hr will motivate people to wake up and check out. Have any of you done this? Have you built something like this into your AirBnB or VRBO pricing? I'm using Guesty and most of my pricing is coming from PriceLabs. Thoughts on this is appreciated.

Happy New Year, 

Rob

  • Rob Hilton
  • Most Popular Reply

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    Michael Baum
    #2 Short-Term & Vacation Rental Discussions Contributor
    • Olympia, WA
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    Michael Baum
    #2 Short-Term & Vacation Rental Discussions Contributor
    • Olympia, WA
    Replied

    I allow a no charge late checkout if there is no one coming the same day. Otherwise I don't allow late checkout due to guest arrivals. Check in is 5pm and checkout is 10am.

    I also allow early arrival at no charge if there is no conflict with other guests. Those simple things help get you those 5 star reviews.

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