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Shauna Mundy
  • Sydney, NSW
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Vacation Rental cleaning process

Shauna Mundy
  • Sydney, NSW
Posted

Hello all!
We are looking into buying a VR and will need to use a cleaning company to do change overs. I have a few questions for people who use them:
1. How does your cleaning company handle linen- do they wash it and put it straight back on or do you keep two sets and they take it home and switch it out or another option? I'm just thinking there is no way that they would be able to wash/dry everything in the amount of time they are there.

*If they take it home, what happens if you have a long stay like 3 weeks or more- do they just store all that linen at their house or do they drop it back off at the VR?
*If they drop it back off- where do they put it? If in the house wouldn't that interrupt guests? If in a cupboard in the garage or somewhere, I would be worried the linens would get musty/moldy if in a wet/humid climate.

2. What do they wash each time? Obviously sheets and towels but do they also wash all mattress protectors and pillow protectors and quilts each time? 
3. How long does it take your cleaner to clean a 1, 2 or 3 bed home? 
4. Do you use the same cleaners every time or do you have a group of 3+ people that you feel confident and you just send out an email to see who would like the job?
5. Do you allow for an extra day in between guests or are your cleaners able to get there and get the job done in between check out and a new guest check in?
6. Do you use an individual off craigslist, etc or do you use a company? Pros/cons?

Whew- I think that's it for now- thank you SO MUCH to anyone who is able to answer! Thanks!!!

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John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
  • Investor
  • Greer, SC
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John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
  • Investor
  • Greer, SC
Replied

I use an individual cleaning person. She can turn our 3 bedroom 2 bath house in 5 hours or less. She washes all the linens and puts them back on the beds. We do have spare of everything. The bottle neck for cleaning the house is the linens. We bought a high capacity washer and dryer to help with this. Our Lake house is booked solid thanks to VRBO so we don't want to loose a day of rental. She can clean the whole house from 11AM to check in time of 4PM.

  • John Underwood
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