Plumber needed in indy

[Angela Smith]

Having a problem with the drain that is exterior to the sewer clean out.  It’s clogged.

ARS came out.  He said he would snake it this morning.  But, now he says his boss won’t let him do it because we don’t have an exterior drain clean out.  Our drain clean out is in the basement. 

The cost of snaking it is $350.  The cost of putting in a new outside clean out is $3K-ish. 

Thoughts on this?  The drain guy said it would not be a big deal to snake it, but his boss won’t let him do it. 

Tenants have been in a hotel all weekend on our dime.