Outsourcing maintenance on self-managed portfolio

[Jacob Chaney]

I'm looking outsource our maintenance tickets to a third party that will handle them in a timely and professional manner.  It's getting to be too much of a time suck and PITA doing it all myself. Do any other self-managers use a third party to manage the process from tenant complaint, to fixing, to follow up?

I would love to know what others in DC are doing and if you could recommend a company with whom you've had a great experience.

Operating mainly in NE DC.

Thanks!