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Updated over 3 years ago on . Most recent reply

What CRM do you use? Recording VA's Calls?
Hey,
I am looking around for CRM's to manage my leads which also have some sort of call recording extension. Recently had a VA go through the list I assigned and they ended up making false notes from "potential" clients.
Most Popular Reply

I haven't run into any but if you're recording the call, make sure you know the local laws for such thing. Some states have really weird laws when it comes to recording a call. A disclaimer may work but I would verify before doing any recording.