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All Forum Posts by: Cody Lewis

Cody Lewis has started 9 posts and replied 255 times.

Post: Need Help Increasing Weekday Rentals

Cody LewisPosted
  • Investor
  • Charleston, SC
  • Posts 263
  • Votes 122
Quote from @Trent Reeve:

on a side note, how big is this house that you sectioned it into three 3 bedroom/3 bath apartments? sounds like it must have been a big house.


 Each floor is ~ 1,000 sq ft. The whole "house" is right at ~3,000 sq ft.

Post: Need Help Increasing Weekday Rentals

Cody LewisPosted
  • Investor
  • Charleston, SC
  • Posts 263
  • Votes 122
Quote from @Andrew Steffens:

Smaller units have longer average bookings in my experience.  How are your weekly discounts looking?


 Tell me what you mean by weekly discounts?

Post: Best CRM for STR Management Business?

Cody LewisPosted
  • Investor
  • Charleston, SC
  • Posts 263
  • Votes 122

@Patrick Osterling we’re using Guesty for PMS. Currently it pull name and email. However, I’m working on a way to get “reason for visit” and where they’re traveling. In the future I would like to run Facebook and instagram ads in a market that guest from.

Post: Need Help Increasing Weekday Rentals

Cody LewisPosted
  • Investor
  • Charleston, SC
  • Posts 263
  • Votes 122

@John Underwood The 3 bedroom listing is available both weekends and weekdays. The same unit has different listings for the 1 bedroom and 2 bedroom alternatives. The 1 and 2 bedroom listings block weekends, forcing guest to only see them for weekdays.

Post: Need Help Increasing Weekday Rentals

Cody LewisPosted
  • Investor
  • Charleston, SC
  • Posts 263
  • Votes 122

@Collin Hays That's the trend I'm starting to pick up on watching the market. I've priced ours in the 50% market pricing (according to Pricelabs.) I'm hoping to see more traffic in the coming weeks.

Post: Best CRM for STR Management Business?

Cody LewisPosted
  • Investor
  • Charleston, SC
  • Posts 263
  • Votes 122

@Patrick Osterling similarly I come from a sales background as well. Checkout HubSpot for a CRM. My PMS syncs to it via Zapier and I use it to manage our email marketing campaign. You've likely used tons of different CRMs coming from sales, and HubSpot looks and feels the part.

Post: Need Help Increasing Weekday Rentals

Cody LewisPosted
  • Investor
  • Charleston, SC
  • Posts 263
  • Votes 122

My wife and I recently purchased our first STR. It's a house sectioned into 3 apartments each a 3-bed 3-bath. It stays full on weekends but we're missing weekday rentals, especially in non-peak season. My business partner has two STRs adjacent to ours that has several 1-bed units that rent very well during the week.

A month ago I added converted 1-bed and 2-bed listings to our platforms to help with weekdays. Currently I have the 1 and 2 bed listings blocked from being booked on weekends. We've seen some uptick in weekday bookings, but not as much as I would have hoped. It's worth mentioning that I have the 1 or 2 bed options blocked from being booked on the weekends.

All that said, I'm interested to see if anyone has any suggestions or ideas to help us with weekday bookings. We are using Priceless to optimize our pricing and it's well within the line of others in our area. Any strategies or suggestions are welcomed!

Post: Feedback Needed on Automated Messages

Cody LewisPosted
  • Investor
  • Charleston, SC
  • Posts 263
  • Votes 122
Quote from @Sarah Kensinger:

This is almost a little too much, and I say that as a STR guest of 50 different stays! Check out my Instagram for a reel that helps hosts figure out the right number of messages for each guests stay.


Thank you! I took a peak and saw you also suggest the same number and general type. Was there an updated feel that I missed? 

Post: Feedback Needed on Automated Messages

Cody LewisPosted
  • Investor
  • Charleston, SC
  • Posts 263
  • Votes 122

@Dan H. We looked at StayFi too. It is pretty user friendly, however I will offer you could hire a decent network/IT team to do the exact same thing. Ubiquiti networking equipment will allow you do to the same thing and point the capture to a CRM (we're looking at Hubspot). Also working with a network/IT team can help you do more creative things with the network you provide. For example, we have a private network just for our team's devices that's hidden from guest. 

May be worth looking into both to compare features and pricing.

Post: Feedback Needed on Automated Messages

Cody LewisPosted
  • Investor
  • Charleston, SC
  • Posts 263
  • Votes 122

@Dan H. We're looking at moving to a new PMS that has some CRM capabilities built into it. The goal is to capture guest email and phone to be able to implement what you're asking via an email campaign.