Huntington Beach, CA · Member since 2019 · 49 posts · 21 votes
Does anyone have a canned response that they use to reply to tenant inquiries or do you speak to them personally? Aren't you basically asking them the questions on the application like how many people are going to live in the house? Why are you moving? Do you meet the minimum income requirements? etc....
Do you make them pay the fee for the application before showing it to them? I'm using Avail and it's $55 to process the application.
I have all me rental requirements (3x rent for income, credit score above 600, no evictions etc etc) in my listing as well as all the property details- it covers 99% of the info a tenant would need...... but I still get asked the same questions.....instead of screaming at them "ITS IN THE LISTING"...... I just reply with a canned message that the details on the unit are listed in the online listing..... specific questions can be answer at the open house on X date ( I only do group open house style showings, NOT individual)... still get the same generic questions that can be answered if they actually read the listing
I don't take applications until they show up at the open house. I don't want to deal with applications for people that haven't even seen it in person and have a true interest in the unit.
I have all me rental requirements (3x rent for income, credit score above 600, no evictions etc etc) in my listing as well as all the property details- it covers 99% of the info a tenant would need...... but I still get asked the same questions.....instead of screaming at them "ITS IN THE LISTING"...... I just reply with a canned message that the details on the unit are listed in the online listing..... specific questions can be answer at the open house on X date ( I only do group open house style showings, NOT individual)... still get the same generic questions that can be answered if they actually read the listing
I don't take applications until they show up at the open house. I don't want to deal with applications for people that haven't even seen it in person and have a true interest in the unit.
Does anyone have a canned response that they use to reply to tenant inquiries or do you speak to them personally? Aren't you basically asking them the questions on the application like how many people are going to live in the house? Why are you moving? Do you meet the minimum income requirements? etc....
Do you make them pay the fee for the application before showing it to them? I'm using Avail and it's $55 to process the application.
Stephanie, most tenants will not pay for an application without seeing the property. Share your rental criteria with them and ask a few pre-screening questions to filter out the applicants that may not qualify for the property before you show the property. Once you show the property, you can then have them complete the full application and background check based on your process.
100% @Stephanie Gledhill. Every interested party follows exactly the same process and answers exactly the same questions: fully automated and as a requirement of requesting a viewing on the property.
There's no need to charge an application fee to ask interested parties basic questions. And equally no reason to waste your time showing spaces to applicants that that do not meet your written minimum rental criteria.
I have all me rental requirements (3x rent for income, credit score above 600, no evictions etc etc) in my listing as well as all the property details- it covers 99% of the info a tenant would need...... but I still get asked the same questions.....instead of screaming at them "ITS IN THE LISTING"...... I just reply with a canned message that the details on the unit are listed in the online listing..... specific questions can be answer at the open house on X date ( I only do group open house style showings, NOT individual)... still get the same generic questions that can be answered if they actually read the listing
I don't take applications until they show up at the open house. I don't want to deal with applications for people that haven't even seen it in person and have a true interest in the unit.