Why doesn't this exist for STR & MTR? Turno but for handyman

Question

Just like the title suggests, the next evolution for short-term and mid-term rental is for some company to streamline the handyman process.

Long story short, my 2023 year EXPLODED with some out-of-state investment properties...including 2 STR properties that closed literally on the same day (that was fun and I could probably write a book about the ridiculous situations I got myself into...and then out of while trying to set things up, lol). Wow, that seems like decades ago (and it was only a couple months ago). But I learned so much and at least ANYTHING now will seem like a cake-walk :-P

So here I am, just NOW logging back in to biggerpockets and looking to strike up conversations again with like-minded real estate investors.  I've spent a good amount of time making local connections in the areas I've invested in. I have a solid boots-on-the-ground team supporting me with my current properties but I still see a way for things to be even MORE streamlined.  Especially in the "odd jobs" and handyman service areas.

Yes, there's always the "throw the job out on thumbtack, taskrabbit, etc" but that still has some overhead involved.

If Turno had some feature to find a "handyman" for a task at a certain property EXACTLY like it does for finding a cleaner to clean a certain property...take my money! Why doesn't this exist?

Kimberly C. · Answer

Yes! I really want the Turno functionality of creating a checklist, requiring photo documentation (or even video documentation if it's a handyman service request), and scheduling these handyman tasks so that it is timed exactly with a guest checking out of a property...and then span that over multiple properties and calendars.I've already used Thumbtack and yeah it gets the job done but you spend so much time just making, vetting, and managing a request.  It might as well be the yellow pages.

Turno already has the core elements in place...it just needs to open it up for "handyman service" requests and then build a handyman pool just like the cleaner pool so bids can get to local handyman.

Bonnie Low · Answer

I totally get what you're saying and it seems like a no brainer. Yes, there are other apps that offer this service, but I get your point that having it all in one place would mean fewer systems to manage. I think it's brilliant and I hope Turno is open to it (or some comparable platform). The cleaner and handyman positions for STR and MTR go hand-in-hand so it makes sense that this would be an additional task that could be added. I'm all for it and love your suggestion!

Kimberly C. · Answer

So I actually contacted to Turno to suggest this EXACT type of feature/service and this was their response...While we do have plans to introduce new project types, the establishment of a Marketplace for various services, such as handymen, is not in our immediate pipeline.In any case, I will make sure to send your suggestion to the team.Good suggestions and feedback are always appreciated, so thank you!

Doesn't look like it's something on their radar but maybe someone will see how great an idea this is and start making a roadmap for it.

Melanie P. · Answer

It does exist. It's called Thumbtack.