Landlord/ Property Management Operations bottlenecks/ pain points?

Hello everyone, 

I’ve been speaking with landlords/ property managers to better understand the operational challenges they’re facing and if they resolved it, then how did they do it. If not, resolved then I would like to hear it as well. Would you be open to a quick 10–15 minute conversation? I’m specifically curious about:

• - Biggest recurring challenges.
• - manual or time-consuming tasks. Communications with tenants, contractors and other vendors etc.
• - Do you use spreadsheets for managing the property, tracking financials, purchases, repairs, etc.
• - maintenance and communication bottlenecks.
• - any tasks you wish were automated.

I am not selling anything so you can relax. :-) 

If you’re open to sharing your experience, I’d really appreciate it

Thanks

Lokesh