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Collin Hays's profile image
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Collin Hays

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Collin Hays
Collin Hays
#4 Short-Term & Vacation Rental Discussions Contributor
  • Property Manager
  • Gatlinburg, TN
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Short-Term & Vacation Rental Discussions

Learn to speak the language of your guests

Collin Hays
#4 Short-Term & Vacation Rental Discussions Contributor
  • Property Manager
  • Gatlinburg, TN
Posted

Sometimes people use different manners of speaking, and it's up to us as responsible hosts to adapt our own language to suit the guest.

Today I got an inquiry from Trevor.  Here are his exact quotes, and my responses:

Trevor:  "Sup Boss Man?  Is this private?  Wanna enjoy the hot tub with some vibes."

Host:  "Sup bro?  It's private, but you can't do no tracks in tracks in the hot tub cuzz the neighbors."

Trevor:  "Bro can you smoke/"

Host:  "The homies says no."


Unfortunately, this delightful guest decided not to book with us.  

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SMOKY MOUNTAIN FALLS INC.
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