Real Estate Marketing

The Simple Reason Most Direct Mail Campaigns Fail to Produce Leads

Expertise: Personal Development, Business Management, Real Estate Marketing, Real Estate Deal Analysis & Advice, Real Estate Investing Basics
70 Articles Written
direct-mail-mistake

chris feltus

Want more articles like this?

Create an account today to get BiggerPocket's best blog articles delivered to your inbox

Sign up for free

When new investors start their first direct mail campaign, they often set sail with unrealistic expectations. After all, it can be a hard pill to swallow telling someone to spend $1,000+ month to month and not have any deals to close on. But if you mail every month, you will have success in this industry. The two biggest reasons direct mail campaigns fail is 1) they do not mail the leads consistently enough, and 2) they blow their marketing budget too fast.

Why Does This Happen?

I have said it before and will say it again: As an investor you cannot create urgency; you will always be operating on the seller’s time table. Chances are, the first time someone receives your postcard or letter, even if it’s to a highly targeted list, it will go straight to the trash can. But hey, at least they might have seen your company name or logo before it hit the trash. Maybe the next month the same thing happens, but now you are starting to get a few calls. The calls coming in this month are probably from mail pieces you sent out last month. This all has to do with the lead funnel snowball effect, which I will touch on here.

Related: Targeting Sellers With Direct Mail: How to Cast a Wide Net Without Losing Precision

In real estate, it’s all about keeping your lead pipeline full at all times. But it has a cumulative effect the longer you stay in this business. I see a lot of people give up four months in. When I first started in real estate investing years ago, I didn’t close on my first house until six and a half months in. How many of you would have given up by then? And from there, deals started to become far more consistent.

The reason for this is real estate leads and marketing is cumulative. I get calls today from mail I sent out three years ago. Think of it as a snowball: Even if you start out with a modest budget, if you continue to hit the right leads month in and month out, you will start to build momentum like a snowball rolling down hill. The snowball will grow larger and larger and pick up more and more momentum. So too your lead pipeline will grow larger, and you will find yourself getting more calls, appointments, leads, and deals. As you grow, you can expand your marketing budget, target new leads, find new ways to market, and continue to grow.

Don’t Overextend Yourself

I also see people so focused on getting started in real estate that they put up huge amounts of money the first few months because they are so excited and want to get started right away. Don’t do that; don’t burn through what you have. Slow and steady will win this race. I would much rather see you spend a smaller amount of money consistently every month because that’s what leads to results. If you burn through your cash the first few months and have nothing to show for it, chances are you will either 1) get discouraged and give up or 2) you will not have any money left over for consecutive mailings.

Seller’s Time Table

We are operating on the seller’s time table–even if you have a highly targeted list. Just because you are mailing probates or out-of-state owners with a tax lien on the property, it doesn’t mean they are motivated. What we are looking for is a trigger event–something that motivates someone to take action–and there can be lots of things that cause this, from big to small, and more often than not, there are multiple things going on that finally motivate someone to take action.

To put this in perspective, let me give you a few real life examples. Maybe the first time you mail that probate lead, the mother just passed away and the executor is sorting out this mess with their siblings and dealing with the emotional turmoil –and they are not ready to sell now. With the out-of-state landlord with a tax lien example, maybe the first time they receive your mail, they are not motivated. However, four, five, or six months down the road, maybe something happens in their personal life or some other circumstance pushes them to take action. In my business, I notice simple things like around when taxes are due, I start to get a lot more calls because people are sick of owning a vacant house (or whatever the case may be), and they can’t stomach paying another years of taxes. I’ve also seen other simple things: For example, someone was taking care of their parents’ now-vacant house, and they were tired of going out and either mowing the lawn themselves or paying someone to do it. That was what finally encouraged this person to pick up the phone and call me.

Related: How to Get a 40%+ Response Rate on Your Next Direct Mail Campaign

My point is, it doesn’t have to be complex for their reasoning; you just need to be consistent so whenever they have a trigger event, you are in front of them or at the top of their mind because you had mailed them consistently. But this is something you have no control over. You cannot create this urgency. Instead, you are operating on their time table.

What has been your experience with direct mail campaigns? Any tips to add?

Leave your comments below!

Chris is an active real estate investor who buys and flips houses in the Dallas real estate market. He enjoys helping others along on their journey. I...
Read more
    Willie Morales Investor from New York City, New York
    Replied over 4 years ago
    Hi Chris, Thanks for the article, it’s true on my side, i’m not consistent with contacting sellers monthly, I end up going to another list, or I start using zillow & craigslist to start a new campaign. Keep up the good work.. Thanks again.
    Alex
    Replied over 4 years ago
    Hi Chris, Businesses should really take a hard look at their mailing list, and make it as easy as possible for prospects to respond. Just my 2 cents.
    Lenzy Ruffin from Washington, District of Columbia
    Replied over 4 years ago
    Thank you for this article, Chris. If not for people like you on BP explaining how a direct mail campaign works, I would not have the fortitude to stay the course with my direct mail campaign. It hasn’t paid off yet, but I know it will because you guys have explained how direct mail works. There’s no way I would keep mailing the exact same people month after month if the experienced folks on BP hadn’t explained that that’s how direct mail works.
    Silvica Rosca from Fullerton, California
    Replied about 4 years ago
    Lenzy totally agree with you. I closed my first deal 5 months after my first mail drop. Those months were full of talking with potential sellers and having them say no repeatedly. Reading the posts on BP helped counter the doubts that would creep in. Like all the speakers on the podcasts say – just keep trying, hang in there, persist, and you will eventually break in.
    Chris Feltus Residential Real Estate Agent from Fort Worth , Texas
    Replied over 4 years ago
    NP Lenzy, thanks for stopping by. As long as your list is of high quality (if you need notes on that see some of my previous blog posts) and you stay committed you will see results. I have coached people that only had a few hundred dollars to spend every month for their budget. The more you have the faster progress comes for sure, but even with very little you can have success and grow it. Now that they have had success, they invested it back into their business and now spend 1,000 of dollars every month on marketing. Thats why so many people quit, they reach month X (whatever mental block they have) and they haven’t done a deal yet and they just call it quits. When in reality it might have taken another month or two for their marketing to work, or maybe they had some good leads – but due to their inexperience they maybe lowballed the seller too hard – said something wrong on the phone – you name it and lost the deal. Stay the course, best of luck to you.
    Silvica Rosca from Fullerton, California
    Replied about 4 years ago
    Lenzy totally agree with you. I closed my first deal 5 months after my first mail drop. Those months were full of talking with potential sellers and having them say no repeatedly. Reading the posts on BP helped counter the doubts that would creep in. Like all the speakers on the podcasts say – just keep trying, hang in there, persist, and you will eventually break in.
    Karen Rittenhouse Flipper/Rehabber from Greensboro, NC
    Replied over 4 years ago
    Great article, Chris. I agree 100% – the number 1 reason people fail with direct mail is that they don’t give it long enough to create the results they’re looking for. 2. Most don’t spend enough. Nationally, the average marketing cost to buy one house is $2600. If you spend $500-$1000/month, it will take at least 3 months to spend enough to generate 1 buy. Perhaps it will take 6 months to get results, but then you buy 2. Point is, spend the money and don’t stop. Thanks for your post.
    James Green Wholesaler from Waldorf, Maryland
    Replied over 4 years ago
    @CHRIS FELTUS great article. I which I had this article several months ago.
    Gordon Cuffe Investor from Roseville, CA
    Replied over 4 years ago
    I have been mailing to the st Louis and Kansas city markets and have been getting a great response from homeowners. I have many sellers leads to follow up with and go through. I am hoping to get another person to work with me in 2016.
    Tyler Herget Real Estate Agent from Pittsburgh, Pennsylvania
    Replied over 4 years ago
    Anyone willing to share an example of a letter or excerpt from a direct mail letter or use a company that helps with this service?
    Lenzy Ruffin from Washington, District of Columbia
    Replied over 4 years ago
    Take a look at Michael Quarles profile page. He runs a number of websites with all the templates and everything you need to launch your direct mail campaign.
    David White from Edgewood, Maryland
    Replied over 4 years ago
    Nice article. I’ll have to refer back to it when I’m ready for a direct mail campaign.
    Jett Rao Flipper from Calgary, Alberta
    Replied over 4 years ago
    Great article Chris. Slow and steady. We all need a reminder on this.
    Russell Brazil Real Estate Agent from Rockville, MD
    Replied about 4 years ago
    I think the key is consistency. It isnt so much message as it is volume.
    Cashmere Robinson Wholesaler from Bronx, New York
    Replied about 4 years ago
    Great Article, It is these articles which encourages us the most to push ourselves hard and even harder. Thanks.