Skip to content
×
Pro Members Get Full Access
Succeed in real estate investing with proven toolkits that have helped thousands of aspiring and existing investors achieve financial freedom.
$0 TODAY
$32.50/month, billed annually after your 7-day trial.
Cancel anytime
Find the right properties and ace your analysis
Market Finder with key investor metrics for all US markets, plus a list of recommended markets.
Deal Finder with investor-focused filters and notifications for new properties
Unlimited access to 9+ rental analysis calculators and rent estimator tools
Off-market deal finding software from Invelo ($638 value)
Supercharge your network
Pro profile badge
Pro exclusive community forums and threads
Build your landlord command center
All-in-one property management software from RentRedi ($240 value)
Portfolio monitoring and accounting from Stessa
Lawyer-approved lease agreement packages for all 50-states ($4,950 value) *annual subscribers only
Shortcut the learning curve
Live Q&A sessions with experts
Webinar replay archive
50% off investing courses ($290 value)
Already a Pro Member? Sign in here
Pick markets, find deals, analyze and manage properties. Try BiggerPockets PRO.
x

Posted about 8 years ago

Are You Wasting Your Time with an Open House?

Normal 1468963183 Open House One

Property showings are your chance to generate tenant interest and screen tenants. Your main goal is to find quality tenants who will pay rent on time and won’t damage your property.

Most landlords believe open houses will save them time, but they waste your time in the long run.

Here are 7 reasons why open houses waste your time:

Possible Elimination of Quality Tenants

When you set a time for your open house, you are risking the possibility that great tenants will not show up because they can’t make the time. It’s better to schedule individual showings. That way, you ensure interested tenants get a chance to see your space and meet you.

Similarly, by hosting an open house, you eliminate the hierarchy of which tenants are most interested and most prompt. For instance, with an open house, you won’t know which tenants reach out to you first, schedule first, or show up on time.

Lack of Personalized Attention and Walkthrough

One great way to sell your unit is to give each tenant one-on-one attention. It’s nearly impossible to do this at an open house. Individual property showings are better because you can guide a prospective tenant through the property, also known as a walkthrough.

During a walkthrough, you can highlight the perks of your space: tall ceilings, extra storage space, beautiful views, etc. What’s more, you will be with your tenant throughout the duration of the showing. If you leave tenants unattended at an open house, then you increase the chance of theft.

Tenants Can’t Imagine The Space as Their Own

The best way to “sell” your unit is to allow tenants space to see the unit as their own. Tenants want to view an open apartment and think, “This is where I see myself living.”

Imagining it as their own makes them want it.

But open houses are crowded, making the space look smaller and less appealing. And with ten strangers standing in it, tenants are less likely to feel it could be home.

Tenants Don’t Like Competition

Despite many landlords’ opinions, tenants are NOT motivated by competition. Rather than finding the space more desirable, competition will make them feel that there is no chance they will get the unit.

A small chance of getting the unit makes them less motivated to spend time and money filling out an application.

More Annoying for Current Tenants

When you schedule an open house, you’re asking your current tenants to be out of their home for a significant amount of time. This is a huge favor to ask of them. It’s more reasonable to use the foot-in-the-door approach, meaning it’s more acceptable to ask for multiple small favors (15-minute showings) than one large favor (a two-hour open house).

Ask your current tenants when they won’t be home, so you can schedule showings at convenient times for them. Be sure to make your tenants aware before your showing. That way, you provide proper notice of entry and you can remind them to clean up.

Open Houses Hurt Your Tenant Screening

Open houses weaken tenant screening by reducing your chances of noticing red flags.

Some red flags to look out for at a showing:

  • Bad manners
  • Messy appearance and belongings
  • Signs of lying

Red flags are easier to notice if you meet each tenant, which can be difficult at an open house.

Tough Deliberation Time

A crowded open house means you are less likely to remember each tenant. When it comes time to review rental applications and credit checks, it will be difficult to put a name to a face, let alone remember any important details he or she provided.

If you can’t remember who you’ve met, you’re throwing away the advantage of meeting people. This makes your decision harder to make and less educated.

Conclusion

It’s better to host individual property showings, so you don’t waste your time. The advantage of meeting people individually, walking them through the unit, providing desirable one-on-one attention, highlighting each perk of your unit, and remembering red flags makes it worth the time to schedule showings. Plus, you may not have to meet as many tenants before finding the right fit.

Let us know in the comments: would you rather have an open house or an individual property showing?



Comments (7)

  1. We used to do this when we had only a few units, 4, because we lived close by. However, we ended up switching to open houses because we had more than 50% no-shows. Now that we live 30-45 minutes away from our properties and have more, 12, It's a giant waste of time to drive to individual showings. 

    Kasia, how many units do you own? How many properties do you personally manage? What kind of neighborhoods are your properties in? Ours are in middle-middle to lower-middle class areas. It would be interesting to know if different neighborhoods responded better to individual showings vs. open houses.


    1. Hi Adam, that makes a lot of sense if you don't live close to your rental properties. I don't personally own any rental properties. I'm a landlord expert at Rentalutions- we provide landlord software that helps DIY landlords manage their rental properties. From working with our 25,000+ landlords, we've gathered that open houses can hurt a landlord's screening process, among other things. But it's always best to do what works for you and it sounds like your open houses are very successful. If you have any questions, feel free to reach out. Best, Kasia.


  2. I agree with a lot of what you said above but I simply don't have the time to schedule individual showings.  I will advertise a property and tell everyone to come at a time slot specified by me.  Typically, many people will say that they can't make the time slot but if they want the property bad enough they will make time.   I have a very detailed application that I created and I don't feel comfortable with denying someone that meets all my posted rental criteria because it could be viewed as discriminatory.  

    Have you denied someone because they had a messy appearance?  If so, why do you tell them they were denied?  


    1. Hi Paul, that's a great question. The 'messy appearance or belongings' red flag is an indication that the tenant likely won't take care of your property. If you are rejecting a prospective tenant, it's best to say, "I'm sorry, but the unit is no longer available. We've rented this property to other applicants. Thank you." In terms of worrying about discrimination, you should use your best judgment. Fair Housing Laws state that you can't reject an applicant based on discriminating factors, as you said. These include race, gender, religion, marital status, age, sexual orientation, and national origin. If you have any other questions, feel free to reach out!


  3. Interesting perspective, thanks for sharing. I currently use the open house model as it is a huge time-saver. I generally have several people that say they will be there and don't make it, and some that say they can't make it but show up.

    Do you find you have a lot of no-shows for appointments? How much time do you think you spend on showings to get a place rented?


  4. Interesting perspective, thanks for sharing. I currently use the open house model as it is a huge time-saver. I generally have several people that say they will be there and don't make it, and some that say they can't make it but show up.

    Do you find you have a lot of no-shows for appointments? How much time do you think you spend on showings to get a place rented?


    1. Hi Andrew- that makes sense that some people say they will make it and don't show up, and vice versa, with an open house. That's the nature of an open time slot. Individual property showings tend to have a higher show-up rate because the person you schedule with understands he or she has a one-on-one appointment with you. As for the time commitment of individual property showings, it depends on the tenants. If you meet a few great candidates who are interested in moving forward, then you don't need to continue to show your property. It all depends on who you meet. If you have any other questions, feel free to ask!