When I first heard of Renters Warehouse, I thought this might be a change. I thought they would be different from every other slumlord that I've dealt with who made me and my children stressed and homeless and disregarded our safety and comfort. It was sweet at first moving in November 2025. It's just me and my four children; however, my youngest has autism, so from time to time there is a little damage, which they told me to report. But even now the house has its old parts that falls apart or need repairing that Renters Warehouse won't admit to. have renters insurance, but they want me to pay every dime out of my pocket. But we have only been here 5 months, and my family is being treated like prisoners. Everything I ask is no, or I'm being charged left and right. First they failed the first and second Section 8 inspection, and third one finally passed but now I'm waiting for approval for my rent adjustment, so I've been paying full price since I moved in because they don't want to communicate or understand. Then I and my children had to freeze all winter long because they refused to weatherize the house. I admit to some little damages that were caused by my children, but at least I'm woman enough to admit it and contact them as requested. Right now I just got charged for a work order that happened in December. I even asked ahead of time so I wouldn't violate the lease about my youngest daughter getting a support animal like her doctor suggested. They refused with no reason why. I can't decorate my home. I can't have certain things in my home. Then what's the point of renting it out to a family? Now I feel like Renters Warehouse is trying to get rid of me and my children. Don't get me wrong. I love the house, but why does the owner act like he or she hates us for no reason? On what grounds should we be mistreated, disregarded, and looked down on? I'm only dealing with all of this because we have nowhere to go. What am I going to tell my children? That we are moving out because the owner doesn't want to treat us like human beings, that no matter what we will be seen as a problem like all African American families have been looked upon by others. That the owner doesn't care for our well-being; he or she just wants the rent money. It's scary because I have to stay alert because I truly believe I'm going to get a letter saying, "You have to leave." Then I'll have to move my family out, go to court, and start over all over again. This is ridiculous and too stressful. I just cannot this year or any year. Please pray for me and my children, please. I'm scared but I dont want my children to see that. So I'm staying strong so they dont think their mother was weak and couldn't keep a home for them.

My family explained that Rhino Tongol at Renter's Warehouse deserves way more than a thank you, he deserves a review. I guess they're right since I called him with about a dozen questions last week despite knowing that his plate was already loaded this time of year with all the calls they get about taxes, reporting, and other chaos that happens at year end. Well, I dumped a TON of work on his plate, and since both repairs are complete (and tenants thanked me despite him and his team deserving the credit), all of my year-end tax questions are answered, and he and his team ALREADY have one of our two vacancies filled and a tenant lined up and ready to move in to the other one... my family is definitely right, Rhino, you are amazing, far better at managing these properties than we ever were years ago back when we tried, and we hope Renter's Warehouse appreciates you as much as we do. :)

I'm very pleased with Renters Warehouse as an owner. They have saved me a lot of headaches by collecting rent and taking care of any problems that accrue. I have recommended them to a lot of my friends for renting and for rentals as an owner. I've spoken to the owner...Andrew and he is cordial and helpful. This company Rocks.........!!!!!!!!!

I’m not going to leave a full rating at this stage and I will update this based on what I see happen next. However, after reading through other reviews, I’m quite concerned. I’m beginning to feel that I may be experiencing many of the same issues mentioned by other property owners. These includes poor communication, costly repairs, and unresolved water damage that could ruin my home due to misdiagnosis/ poor contractors. In my case, I raised concerns about a potential leak months ago. I was told by the maintenance team that the issue was due to faulty taps and shut-off valves, and I approved repairs costing a couple thousand dollars. This advice came after I was assured the water had been turned off…yet my water bills remained unusually high. Now, my neighbor (who had no issue contacting me) has informed me that water is leaking into their property from my bathroom. And despite having consistent and timely email correspondence (regarding other issues) with the company, I’ve now been told that someone has been “trying to contact me for a month” regarding further maintenance issues. This doesn’t add up. At this point, it appears I may have been charged for repairs that didn’t actually resolve the issue that THEY told me was the issue. That’s deeply concerning, and I’m considering bringing in an independent contractor to assess the situation and provide an honest second opinion. I’ll hold off final judgment and see how this is handled moving forward. I genuinely hope the company takes accountability and addresses the leak, by accepting the responsibility, since I believed it had already been fixed weeks ago and trusted their team was telling me accurate information and I paid for the repairs based on what their team told me. So let’s see if they actually hold their team accountable for the thousands of dollars I spent repairing what they told me to repair. Or will they try telling me that it just happens another problem occurred and I need to pay more money to them for repairs that their contractors were paid to solve twice already. the first or second time I approved and trusted them. As a business owner myself, I understand how much reviews matter. So I’ll leave this at three stars for now and will update it based on how the situation is resolved. I will leave an honest follow up that will reflect what happens. And I’ll urge everyone to remember under US law… I see a lot of contractors leaving good reviews I just would remind property owners … “Under U.S. law, and consistent with standard principles of agency, a property manager acts as a fiduciary agent of the property owner. This means the property manager is legally obligated to prioritize the owner’s best interests, including exercising due diligence, ensuring transparent communication, and managing contractors responsibly. At no time is the property manager considered an agent of a third-party contractor, and they must remain accountable to the owner for decisions made regarding property repairs, expenditures, and tenant-related matters.” .

If I could give them less than one star I would. Landlord and renters beware!! As a landlord in a pinch I figured I would give them a chance. They are nothing but awful. They have horrible response times on issues. Tons of hidden fees and do not provide any contact information on their emails. They are 100% unprofessional. The sales team is great and I had a good experience with them but on going management is awful. I cannot wait to end my contract with them! My renters also had a hard time working with them. And it has taken 3 weeks to resolve a water issue at my property which is doing nothing but causing more damage. Rentersware house is pretty much destroying my house by not resolving issues quickly. I got ahold of my renters personally. What took them 2 weeks took me 2 hours. What am I paying them for?!!! ​I posted this on Yelp as well. Trying to get the word out so others don't have the same experience I have! ***In regards to your response, I would be happy to share the emails that provide the written proof and how I was degraded by your maintenance manager when asked for a quote for the repair. Anyone looking to use them I would be delighted to send you the emails that accurately depict the situation!

Worst company ever. I lived in my place for five years until one day unexpectedly I got an email from the management company stating that me and my 4 young children had 30 days to move for no apparent reason because the owner wanted his property back. My family had to live in a hotel for the whole summer of 2024 thanks to them. I would never do that to my worst enemy let alone to someone that has children.

As an external contractor, I’ve had an excellent experience with Renters Warehouse. Their team is very professional and efficient, and I especially want to highlight Celeste. From the very first interaction, she was extremely respectful, kind, and always attentive to detail. Her professionalism made the process smooth and stress-free. It’s clear that she genuinely cares about providing the best service possible. I would definitely recommend Renters Warehouse to anyone looking for high-quality maintenance services. Thank you for everything, Celeste and the team!

As a someone who works in the service industry I have a close working relationship with Renters Warehouse to complete repairs at their locations and I have never had any issues with the company. I strongly believe that one of the majors reasons for this is due to Celeste who is consistently in contact with me, providing information in a timely matter. We're also are given a proper owner approval before hand so we can complete the job as we are out there so we don't have any issues later.

When I first heard of Renters Warehouse, I thought this might be a change. I thought they would be different from every other slumlord that I've dealt with who made me and my children stressed and homeless and disregarded our safety and comfort. It was sweet at first moving in November 2025. It's just me and my four children; however, my youngest has autism, so from time to time there is a little damage, which they told me to report. But even now the house has its old parts that falls apart or need repairing that Renters Warehouse won't admit to. have renters insurance, but they want me to pay every dime out of my pocket. But we have only been here 5 months, and my family is being treated like prisoners. Everything I ask is no, or I'm being charged left and right. First they failed the first and second Section 8 inspection, and third one finally passed but now I'm waiting for approval for my rent adjustment, so I've been paying full price since I moved in because they don't want to communicate or understand. Then I and my children had to freeze all winter long because they refused to weatherize the house. I admit to some little damages that were caused by my children, but at least I'm woman enough to admit it and contact them as requested. Right now I just got charged for a work order that happened in December. I even asked ahead of time so I wouldn't violate the lease about my youngest daughter getting a support animal like her doctor suggested. They refused with no reason why. I can't decorate my home. I can't have certain things in my home. Then what's the point of renting it out to a family? Now I feel like Renters Warehouse is trying to get rid of me and my children. Don't get me wrong. I love the house, but why does the owner act like he or she hates us for no reason? On what grounds should we be mistreated, disregarded, and looked down on? I'm only dealing with all of this because we have nowhere to go. What am I going to tell my children? That we are moving out because the owner doesn't want to treat us like human beings, that no matter what we will be seen as a problem like all African American families have been looked upon by others. That the owner doesn't care for our well-being; he or she just wants the rent money. It's scary because I have to stay alert because I truly believe I'm going to get a letter saying, "You have to leave." Then I'll have to move my family out, go to court, and start over all over again. This is ridiculous and too stressful. I just cannot this year or any year. Please pray for me and my children, please. I'm scared but I dont want my children to see that. So I'm staying strong so they dont think their mother was weak and couldn't keep a home for them.

My family explained that Rhino Tongol at Renter's Warehouse deserves way more than a thank you, he deserves a review. I guess they're right since I called him with about a dozen questions last week despite knowing that his plate was already loaded this time of year with all the calls they get about taxes, reporting, and other chaos that happens at year end. Well, I dumped a TON of work on his plate, and since both repairs are complete (and tenants thanked me despite him and his team deserving the credit), all of my year-end tax questions are answered, and he and his team ALREADY have one of our two vacancies filled and a tenant lined up and ready to move in to the other one... my family is definitely right, Rhino, you are amazing, far better at managing these properties than we ever were years ago back when we tried, and we hope Renter's Warehouse appreciates you as much as we do. :)

I'm very pleased with Renters Warehouse as an owner. They have saved me a lot of headaches by collecting rent and taking care of any problems that accrue. I have recommended them to a lot of my friends for renting and for rentals as an owner. I've spoken to the owner...Andrew and he is cordial and helpful. This company Rocks.........!!!!!!!!!

I’m not going to leave a full rating at this stage and I will update this based on what I see happen next. However, after reading through other reviews, I’m quite concerned. I’m beginning to feel that I may be experiencing many of the same issues mentioned by other property owners. These includes poor communication, costly repairs, and unresolved water damage that could ruin my home due to misdiagnosis/ poor contractors. In my case, I raised concerns about a potential leak months ago. I was told by the maintenance team that the issue was due to faulty taps and shut-off valves, and I approved repairs costing a couple thousand dollars. This advice came after I was assured the water had been turned off…yet my water bills remained unusually high. Now, my neighbor (who had no issue contacting me) has informed me that water is leaking into their property from my bathroom. And despite having consistent and timely email correspondence (regarding other issues) with the company, I’ve now been told that someone has been “trying to contact me for a month” regarding further maintenance issues. This doesn’t add up. At this point, it appears I may have been charged for repairs that didn’t actually resolve the issue that THEY told me was the issue. That’s deeply concerning, and I’m considering bringing in an independent contractor to assess the situation and provide an honest second opinion. I’ll hold off final judgment and see how this is handled moving forward. I genuinely hope the company takes accountability and addresses the leak, by accepting the responsibility, since I believed it had already been fixed weeks ago and trusted their team was telling me accurate information and I paid for the repairs based on what their team told me. So let’s see if they actually hold their team accountable for the thousands of dollars I spent repairing what they told me to repair. Or will they try telling me that it just happens another problem occurred and I need to pay more money to them for repairs that their contractors were paid to solve twice already. the first or second time I approved and trusted them. As a business owner myself, I understand how much reviews matter. So I’ll leave this at three stars for now and will update it based on how the situation is resolved. I will leave an honest follow up that will reflect what happens. And I’ll urge everyone to remember under US law… I see a lot of contractors leaving good reviews I just would remind property owners … “Under U.S. law, and consistent with standard principles of agency, a property manager acts as a fiduciary agent of the property owner. This means the property manager is legally obligated to prioritize the owner’s best interests, including exercising due diligence, ensuring transparent communication, and managing contractors responsibly. At no time is the property manager considered an agent of a third-party contractor, and they must remain accountable to the owner for decisions made regarding property repairs, expenditures, and tenant-related matters.” .

If I could give them less than one star I would. Landlord and renters beware!! As a landlord in a pinch I figured I would give them a chance. They are nothing but awful. They have horrible response times on issues. Tons of hidden fees and do not provide any contact information on their emails. They are 100% unprofessional. The sales team is great and I had a good experience with them but on going management is awful. I cannot wait to end my contract with them! My renters also had a hard time working with them. And it has taken 3 weeks to resolve a water issue at my property which is doing nothing but causing more damage. Rentersware house is pretty much destroying my house by not resolving issues quickly. I got ahold of my renters personally. What took them 2 weeks took me 2 hours. What am I paying them for?!!! ​I posted this on Yelp as well. Trying to get the word out so others don't have the same experience I have! ***In regards to your response, I would be happy to share the emails that provide the written proof and how I was degraded by your maintenance manager when asked for a quote for the repair. Anyone looking to use them I would be delighted to send you the emails that accurately depict the situation!

Worst company ever. I lived in my place for five years until one day unexpectedly I got an email from the management company stating that me and my 4 young children had 30 days to move for no apparent reason because the owner wanted his property back. My family had to live in a hotel for the whole summer of 2024 thanks to them. I would never do that to my worst enemy let alone to someone that has children.

As an external contractor, I’ve had an excellent experience with Renters Warehouse. Their team is very professional and efficient, and I especially want to highlight Celeste. From the very first interaction, she was extremely respectful, kind, and always attentive to detail. Her professionalism made the process smooth and stress-free. It’s clear that she genuinely cares about providing the best service possible. I would definitely recommend Renters Warehouse to anyone looking for high-quality maintenance services. Thank you for everything, Celeste and the team!

As a someone who works in the service industry I have a close working relationship with Renters Warehouse to complete repairs at their locations and I have never had any issues with the company. I strongly believe that one of the majors reasons for this is due to Celeste who is consistently in contact with me, providing information in a timely matter. We're also are given a proper owner approval before hand so we can complete the job as we are out there so we don't have any issues later.