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Business Page


business profile image

Host & Keep Airbnb Property Management

Property Manager
4.8 stars
446 Reviews

Markets served


Miami, FL
Homestead, FL
Cutler Bay, FL
Fort Lauderdale, FL
Pembroke Pines, FL
Hollywood, FL
Hallandale Beach, FL
Miami Shores, FL
Miami Beach, FL
North Miami, FL
North Miami Beach, FL
Sunny Isles Beach, FL
Aventura, FL
Kendall, FL
Doral, FL
Coral Gables, FL
Pinecrest, FL

Licenses, Designations or Certificates


Licensed Realtor #3477201
Community Association Manager

About us


We specialize in monetizing real estate in the vacation rental sector. We are a full service property management firm servicing South Florida. We are a family owned business and treat all homes like our own. We started managing our own investment properties and quickly expanded offering the same level of care to all homes in our portfolio.

For Short term rental we charge a standard 20% fee for vacation rental management and we provide end-to-end service. This includes a full suite of management services. From housekeeping, maintenance, inspections, guest damage waiver insurance, trash concierge, guest concierge and more! 

What makes us different?

*Included $2500 damage waiver insurance on every booking
*We market properties on over 35+ booking sites, for wider distribution and more bookings
*We have been voted the top vacation rental management firm in Miami, featured on Bloomberg, Yahoo Finance and Business Insider
*We are family owned and you never lose the personal touch and direct line to your team
*We have a hotel style, commercially washed linen program. We supply and guarantee all linens & toiletries
*We have an on staff CPA and remit your occupancy taxes for you
*We include digital guidebooks and concierge 
*We include trash concierge service 
*We include regular evening camera checks
*We have 24/7 guest inbox coverage
*We have a strong Guest Rental Agreement that all guests are required to sign to protect your bookings from claims and refunds
*We're experienced vacation rental realtors and lenders


Specialties


Other Property Management Services

Short-term rental: <30 days

Reviews (446)


4.8 stars
446 Reviews
4.8 stars
446 Reviews
0.0 star
0 Reviews

reviewer image
5.0 stars
|
2 weeks ago
Reviewed by jessica thompson
My stay was truly exceptional, with the accommodations offering outstanding comfort and cleanliness. The property's location was ideal, providing easy access to shopping, the beach, and dining options, all within a safe area. The host demonstrated remarkable patience, offered excellent recommendations, and responded promptly to any inquiries. The complimentary wine sent on our last night was a thoughtful touch, earning this property a flawless 10 rating from me. I highly recommend this property and look forward to booking with them again in the future, God willing.
reviewer image
5.0 stars
|
a month ago
Reviewed by Eva Manusia
We had a truly wonderful experience renting with Host and Keep. The apartment was cozy, beautifully located, and had everything we needed for a very comfortable stay. It felt like a home away from home. The team at Host and Keep were excellent hosts — communication was always smooth, clear, and prompt. They are professional, reliable, and take their work very seriously, which gave us a lot of peace of mind throughout the entire process. It’s such a pleasure to deal with a company that combines warmth with professionalism. I highly recommend Host and Keep 100% and would not hesitate to book with them again.
reviewer image
5.0 stars
|
3 months ago
Reviewed by Erica Concepcion
I travel frequently for work and have had the pleasure of staying at several properties managed by Host and Keep. Each stay has consistently exceeded my expectations in terms of cleanliness, communication, and comfort. That’s why I felt compelled to leave a review. It's rare to come across a management company that maintains such high standards across the board. Their attention to detail and thoughtful touches always make me feel right at home, no matter the location. And the welcome packets with snacks are always very much appreciated.
reviewer image
1.0 star
|
3 months ago
Reviewed by stacey virata
Let me first state I am a born and raised Floridian so I am very familiar with bugs in FL however I am also familiar with how they are treated. The house we just rented had live and dead spiders everywhere, roach legs everywhere, and live worms crawling out of the sinks. Live small bugs crawling around on one of the beds. The master bathroom had hair on the bathroom wall and floor-had not been cleaned, the light in the backyard was broken, and the living room and dining room furniture had stains everywhere including food from previous renters and dirt or bug feces in the pool house. All of these items were reported to the property manager along with picture and videos. Right after we checked out I provided additional documentation with pictures and videos and asked for some type of refund which I was told no because I had not said anything during my stay which I notated yes I had look at the messages above and then they started backtracking that I only reported 2 items even though I had proof of everything I had provided. The property was also filled with mold and I am still trying to get mold out of my clothing and luggage days after I got home. Absolutely worthless customer service and then had the nerve to send a link for a review and 10% off in the future so here I am. You could not pay me to stay at this property. Also, the listing was inaccurate of how the property looked (fence was missing in the backyard so completely open to the street to be seen) IF you actually got into the pool which you could not pay me to get into the pool. And since I am writing things the master bedroom main door had a huge hole in it so anyone could be looking in from the hallway. NEVER would use this company or VRBO again. They would not even provide the cleaning fee back which is interesting the place was not clean and we had to clean stuff up ourselves.
reviewer image
5.0 stars
|
7 months ago
Reviewed by kareem lamrani
I had a fantastic stay at Caroline’s place! She was incredibly helpful and quick to respond to any questions, making the entire experience smooth and stress-free. The space was clean, comfortable, and exactly as described. Her hospitality truly made my trip even better. I’d definitely stay here again and highly recommend her as a host!
reviewer image
5.0 stars
|
7 months ago
Reviewed by Catherine Hazlehurst
Pleasant stay! The studio was exactly as described, bright, clean, well-stocked, comfortable bed and convenient to everything in the area. The fencing is still up for the beautification project outside which looks lovely and close to completion. There was no construction work going on during my week there. Caroline was quick to respond helpfully to my emails when I had questions. I enjoyed two concerts at the Bandshell across the street. They ended promptly at 10pm and evenings are peaceful. The Beachwalk is steps away from the front door. I would take a bike ride early in the morning down to South Beach. I would happily stay st the studio and vacation here again! Thank you Caroline!
reviewer image
4.0 stars
|
9 months ago
Reviewed by Gary Rosenberg
Classic Coconut Grove, beautiful oak trees, towering palms, and stunning peacocks walking along the fence. The outdoor pool area is lovely. Nicely furnished inside. Only areas of improvement are: have at least one king size bed (it has 3 queens) and put an electrical outlet in the master bathroom. These two necessary improvements is why I gave 4 stars vs. 5.
reviewer image
5.0 stars
|
a year ago
Reviewed by Kelly Giroux
A very cute place for a girls’ trip or family getaway! The condo was clean and had all of the amenities we needed. The owner answered questions quickly and was very helpful. The staff at the complex was very kind and the pool, beach and service were great. Easy to get a quick Uber out front and the canal across the street is gorgeous with boats and Miami homes. We really enjoyed it!
reviewer image
5.0 stars
|
2 weeks ago
Reviewed by jessica thompson
My stay was truly exceptional, with the accommodations offering outstanding comfort and cleanliness. The property's location was ideal, providing easy access to shopping, the beach, and dining options, all within a safe area. The host demonstrated remarkable patience, offered excellent recommendations, and responded promptly to any inquiries. The complimentary wine sent on our last night was a thoughtful touch, earning this property a flawless 10 rating from me. I highly recommend this property and look forward to booking with them again in the future, God willing.
reviewer image
5.0 stars
|
a month ago
Reviewed by Eva Manusia
We had a truly wonderful experience renting with Host and Keep. The apartment was cozy, beautifully located, and had everything we needed for a very comfortable stay. It felt like a home away from home. The team at Host and Keep were excellent hosts — communication was always smooth, clear, and prompt. They are professional, reliable, and take their work very seriously, which gave us a lot of peace of mind throughout the entire process. It’s such a pleasure to deal with a company that combines warmth with professionalism. I highly recommend Host and Keep 100% and would not hesitate to book with them again.
reviewer image
5.0 stars
|
3 months ago
Reviewed by Erica Concepcion
I travel frequently for work and have had the pleasure of staying at several properties managed by Host and Keep. Each stay has consistently exceeded my expectations in terms of cleanliness, communication, and comfort. That’s why I felt compelled to leave a review. It's rare to come across a management company that maintains such high standards across the board. Their attention to detail and thoughtful touches always make me feel right at home, no matter the location. And the welcome packets with snacks are always very much appreciated.
reviewer image
1.0 star
|
3 months ago
Reviewed by stacey virata
Let me first state I am a born and raised Floridian so I am very familiar with bugs in FL however I am also familiar with how they are treated. The house we just rented had live and dead spiders everywhere, roach legs everywhere, and live worms crawling out of the sinks. Live small bugs crawling around on one of the beds. The master bathroom had hair on the bathroom wall and floor-had not been cleaned, the light in the backyard was broken, and the living room and dining room furniture had stains everywhere including food from previous renters and dirt or bug feces in the pool house. All of these items were reported to the property manager along with picture and videos. Right after we checked out I provided additional documentation with pictures and videos and asked for some type of refund which I was told no because I had not said anything during my stay which I notated yes I had look at the messages above and then they started backtracking that I only reported 2 items even though I had proof of everything I had provided. The property was also filled with mold and I am still trying to get mold out of my clothing and luggage days after I got home. Absolutely worthless customer service and then had the nerve to send a link for a review and 10% off in the future so here I am. You could not pay me to stay at this property. Also, the listing was inaccurate of how the property looked (fence was missing in the backyard so completely open to the street to be seen) IF you actually got into the pool which you could not pay me to get into the pool. And since I am writing things the master bedroom main door had a huge hole in it so anyone could be looking in from the hallway. NEVER would use this company or VRBO again. They would not even provide the cleaning fee back which is interesting the place was not clean and we had to clean stuff up ourselves.
reviewer image
5.0 stars
|
7 months ago
Reviewed by kareem lamrani
I had a fantastic stay at Caroline’s place! She was incredibly helpful and quick to respond to any questions, making the entire experience smooth and stress-free. The space was clean, comfortable, and exactly as described. Her hospitality truly made my trip even better. I’d definitely stay here again and highly recommend her as a host!
reviewer image
5.0 stars
|
7 months ago
Reviewed by Catherine Hazlehurst
Pleasant stay! The studio was exactly as described, bright, clean, well-stocked, comfortable bed and convenient to everything in the area. The fencing is still up for the beautification project outside which looks lovely and close to completion. There was no construction work going on during my week there. Caroline was quick to respond helpfully to my emails when I had questions. I enjoyed two concerts at the Bandshell across the street. They ended promptly at 10pm and evenings are peaceful. The Beachwalk is steps away from the front door. I would take a bike ride early in the morning down to South Beach. I would happily stay st the studio and vacation here again! Thank you Caroline!
reviewer image
4.0 stars
|
9 months ago
Reviewed by Gary Rosenberg
Classic Coconut Grove, beautiful oak trees, towering palms, and stunning peacocks walking along the fence. The outdoor pool area is lovely. Nicely furnished inside. Only areas of improvement are: have at least one king size bed (it has 3 queens) and put an electrical outlet in the master bathroom. These two necessary improvements is why I gave 4 stars vs. 5.
reviewer image
5.0 stars
|
a year ago
Reviewed by Kelly Giroux
A very cute place for a girls’ trip or family getaway! The condo was clean and had all of the amenities we needed. The owner answered questions quickly and was very helpful. The staff at the complex was very kind and the pool, beach and service were great. Easy to get a quick Uber out front and the canal across the street is gorgeous with boats and Miami homes. We really enjoyed it!

Our Team


Caroline Ramos