Business Page
CapCenter
Lender
4.8 stars
580 Reviews
Markets served
District of Columbia
Florida
Georgia
Maryland
North Carolina
Ohio
Pennsylvania
South Carolina
Virginia
Licenses
Company NMLS
#67717
Additional info available at the
NMLS consumer access website
Additional Licenses & Information
Mortgage Lender Licensed in Virginia, Maryland, North Carolina, South Carolina, Washington DC, Georgia. and Florida.
About us
CapCenter is a top-rated Mortgage Lender that provides Zero Closing Cost Mortgages with Great Interest Rates. You also have the option of hiring a local CapCenter Realtor to receive additional savings on your next home purchase. CapCenter Realty will also sell your home for Zero Listing Fees when you use all three services. CapCenter started in 1997 from a desire to save realty and lending clients thousands of dollars in the home buying, selling and financing processes. By combining mortgage and realty under one roof we are able to provide clients an easier, less stressful experience. The needs of each and every client are our main focus. We emphasize efficiency, transparency and championing our clients’ interests. We want to be their heroes. Our success has developed from our dedication to customer service and our growing reputation for doing business the right way.
Specialties
Conventional & Gov.
Refinance (investment)
Conventional Rental Loan
VA Loan
Conventional Loan
Refinance (primary home)
Reviews (580)
4.8 stars
580 Reviews
4.8 stars
579 Reviews
5.0 stars
1 Review
5.0 stars
2 months ago
Reviewed by
Minzhi Wang
We are new in this area, but Dorian Brown with CapCenter stepped up when need help. He offered all the help we needed, as we were working with Dorian remotely. He took care of all our needs, bid and small, that a local client would not have. We are extremely happy with the end result that Dorian and his team brought us. Dorian did work very hard to negotiate with the other side. He spoke baldly representing us. I would recommend Dorian and CapCenter to all my friends whenever needed. Thanks Dorian for all your help!
5.0 stars
2 months ago
Reviewed by
Alton Wampler
Very pleased with my experience with CapCenter. Working with Josh and Ashley made the process so seamless and easy! They answered all of my questions throughout and were very responsive. I would highly recommend CapCenter to anyone looking to buy a home or refinance their current one!
3.0 stars
2 months ago
Reviewed by
꧁Sarcasm Sky꧂
If you are not completely sure you are ready to buy, you may not want to bother with Capcenter. They do not run soft credit checks initially and will only perform hard credit checks. A mortgage company that actually cares about their potential borrowers would not do this and would work with soft credit initially. So if you have any doubts find a broker who uses soft credit checks initially. Good luck in your home loan search!
5.0 stars
2 months ago
Reviewed by
Guy Vaughan
CapCenter continues to set the standard for this industry. The personnel are knowledgeable and their communication is excellent. The no closing costs is a great value and the on line closing makes it a breeze to finalize for sure
5.0 stars
2 months ago
Reviewed by
Jared Balinski
Worked with Cap Center for the first time this past month for a refinance. They were very professional, understanding, and communicative. Their zero closing costs model is great for the consumer, and despite taking calls from dozens of other mortgage brokers, nobody could match the deal I got with Cap Center.
Closing was quick and sleek with a virtual e-closing via teleconference and DocuSign.
As I shared with our notary - the most stress within the whole process was that it seemed too easy, like I was missing something.
I waited the week for everything to settle and confirmation of payoff for my old mortgage before posting, just to make sure everything was kosher.
Great experience, and I definitely recommend for ease of use, ease of application, use of technology, etc!
5.0 stars
3 months ago
Reviewed by
Megan Bosher
I’ve used CapCenter for both my original mortgage and a recent refinance, and each experience was seamless and efficient. Zhane Johnson served as my loan consultant for both transactions and made the process straightforward and stress-free. I highly recommend CapCenter and greatly appreciate Zhane’s expertise and support throughout each step.
5.0 stars
4 months ago
Reviewed by
Mary Anne Greblunas
I was fortunate enough to get Jay T. on the phone, and he was incredibly helpful in guiding me through the application process. He even gave me his direct number so I could call him back if an important call I was waiting for came through—which it did.
CapCenter is very lucky to have someone like Jay working at their company. This will be my third loan with them, and I have always had a positive experience, but Jay truly went above and beyond. He gave me a sense of calm and reassurance during a very difficult time in my life while navigating the demands of a divorce.
Great company to work with!!!!!
1.0 star
Edited 5 months ago
Reviewed by
Susan Tirhi
Absolutely horrible experience. 0/10 and definitely will not be working with this group again. Not only has our closing consultant dropped this ball so badly with our refinance but when we escalated were told “sorry it’s too late tonight to have anyone speak to you”. Umm, excuse me?? The past month has been amongst the most stressful that my husband and I have ever experienced. CapCenter started off strong with somebody who absolutely knew what he was doing, and when they transferred us to the consultant, everything started to go wrong. Getting our closing disclosure was an absolute mess. Communication another absolute mess. Imagine not knowing if you were going to close the day of till just an hour before someone shows up at your house with your closing disclosures. The notary had to print the documents from his truck because the communication from cap center was absolutely horrible, so much so that he ENCOURAGED us to give feedback because he too was fed up. Then to top it off, we never received any communication as to whether or not our loan was good to go, even after signing and closing! 9 days later, not only did CapCenter not communicate any issues with us, but apparently we owe another $3k and they sent us paperwork with the wrong name - so so so unprofessional and this FROM THEIR QUALITY CONTROL MANAGER. YOU LITERALLY CANNOT MAKE THIS UP. So now we are nine days post closure with no resolution, no one on their senior management team willing to speak with us because it’s after hours and “late”, and no idea what our next steps are. We even held off writing a review until we could come to a resolution, but given their senior manager doesn’t have time to address his own staff’s issues and his own staff dropping the ball so embarrassingly here we are…
5.0 stars
over 2 years ago
Reviewed by
Erik Bleecher
5.0 stars
over 2 years ago
Reviewed by
Erik Bleecher
5.0 stars
2 months ago
Reviewed by
Minzhi Wang
We are new in this area, but Dorian Brown with CapCenter stepped up when need help. He offered all the help we needed, as we were working with Dorian remotely. He took care of all our needs, bid and small, that a local client would not have. We are extremely happy with the end result that Dorian and his team brought us. Dorian did work very hard to negotiate with the other side. He spoke baldly representing us. I would recommend Dorian and CapCenter to all my friends whenever needed. Thanks Dorian for all your help!
5.0 stars
2 months ago
Reviewed by
Alton Wampler
Very pleased with my experience with CapCenter. Working with Josh and Ashley made the process so seamless and easy! They answered all of my questions throughout and were very responsive. I would highly recommend CapCenter to anyone looking to buy a home or refinance their current one!
3.0 stars
2 months ago
Reviewed by
꧁Sarcasm Sky꧂
If you are not completely sure you are ready to buy, you may not want to bother with Capcenter. They do not run soft credit checks initially and will only perform hard credit checks. A mortgage company that actually cares about their potential borrowers would not do this and would work with soft credit initially. So if you have any doubts find a broker who uses soft credit checks initially. Good luck in your home loan search!
5.0 stars
2 months ago
Reviewed by
Guy Vaughan
CapCenter continues to set the standard for this industry. The personnel are knowledgeable and their communication is excellent. The no closing costs is a great value and the on line closing makes it a breeze to finalize for sure
5.0 stars
2 months ago
Reviewed by
Jared Balinski
Worked with Cap Center for the first time this past month for a refinance. They were very professional, understanding, and communicative. Their zero closing costs model is great for the consumer, and despite taking calls from dozens of other mortgage brokers, nobody could match the deal I got with Cap Center.
Closing was quick and sleek with a virtual e-closing via teleconference and DocuSign.
As I shared with our notary - the most stress within the whole process was that it seemed too easy, like I was missing something.
I waited the week for everything to settle and confirmation of payoff for my old mortgage before posting, just to make sure everything was kosher.
Great experience, and I definitely recommend for ease of use, ease of application, use of technology, etc!
5.0 stars
3 months ago
Reviewed by
Megan Bosher
I’ve used CapCenter for both my original mortgage and a recent refinance, and each experience was seamless and efficient. Zhane Johnson served as my loan consultant for both transactions and made the process straightforward and stress-free. I highly recommend CapCenter and greatly appreciate Zhane’s expertise and support throughout each step.
5.0 stars
4 months ago
Reviewed by
Mary Anne Greblunas
I was fortunate enough to get Jay T. on the phone, and he was incredibly helpful in guiding me through the application process. He even gave me his direct number so I could call him back if an important call I was waiting for came through—which it did.
CapCenter is very lucky to have someone like Jay working at their company. This will be my third loan with them, and I have always had a positive experience, but Jay truly went above and beyond. He gave me a sense of calm and reassurance during a very difficult time in my life while navigating the demands of a divorce.
Great company to work with!!!!!
1.0 star
Edited 5 months ago
Reviewed by
Susan Tirhi
Absolutely horrible experience. 0/10 and definitely will not be working with this group again. Not only has our closing consultant dropped this ball so badly with our refinance but when we escalated were told “sorry it’s too late tonight to have anyone speak to you”. Umm, excuse me?? The past month has been amongst the most stressful that my husband and I have ever experienced. CapCenter started off strong with somebody who absolutely knew what he was doing, and when they transferred us to the consultant, everything started to go wrong. Getting our closing disclosure was an absolute mess. Communication another absolute mess. Imagine not knowing if you were going to close the day of till just an hour before someone shows up at your house with your closing disclosures. The notary had to print the documents from his truck because the communication from cap center was absolutely horrible, so much so that he ENCOURAGED us to give feedback because he too was fed up. Then to top it off, we never received any communication as to whether or not our loan was good to go, even after signing and closing! 9 days later, not only did CapCenter not communicate any issues with us, but apparently we owe another $3k and they sent us paperwork with the wrong name - so so so unprofessional and this FROM THEIR QUALITY CONTROL MANAGER. YOU LITERALLY CANNOT MAKE THIS UP. So now we are nine days post closure with no resolution, no one on their senior management team willing to speak with us because it’s after hours and “late”, and no idea what our next steps are. We even held off writing a review until we could come to a resolution, but given their senior manager doesn’t have time to address his own staff’s issues and his own staff dropping the ball so embarrassingly here we are…