Business Page
Osprey Property Management
Property Manager
4.6 stars
596 Reviews
Markets served
Virginia Beach, VA
Chesapeake, VA
Norfolk, VA
About us
What makes us the best choice for residential property management in the Hampton Roads area? It’s our team and technology. Owned by an avid real estate investor and serving The Hampton Roads area since 1999, Osprey Property Management knows what it takes to help real estate investors experience better revenue. Our experience as investors and property managers combined with our state-of-the-art systems means we deliver the highest-quality service every time for every property owner, renter, and rental unit. With a goal to educate our clients and give expert counsel for each real estate investment, our professionals are dedicated to delivering a better experience for owners and residents. The hallmarks of what sets us apart from others in the market are our marketing capabilities and a thorough tenant screening process.
Specialties
HUD/Section 8
Single-family/Townhouse/Condo
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Large multi-family: 20-49 units
Large multi-family: 50-99 units
Large multi-family: 100+ units
Reviews (596)
4.6 stars
596 Reviews
4.6 stars
596 Reviews
0.0 star
0 Reviews
5.0 stars
2 months ago
Reviewed by
Vikkittie Godley
Great company to rent your home. They were very helpful and patient with me. I love that they had a program rhino that really helped me a lot.
5.0 stars
3 months ago
Reviewed by
zachary
As an owner, they have done a great job managing my property! From professional pictures to rental analysis and quick communication they have been awesome. Highly recommend
5.0 stars
3 months ago
Reviewed by
Eammon Mundy
I had a wonderful experience renting from Osprey Property Management. Communication was always clear and timely, and the entire process felt smooth and stress-free from start to finish. Cat Nicholls was especially helpful and made sure everything was handled quickly and professionally. I’d absolutely recommend Osprey to anyone looking to rent.
1.0 star
4 months ago
Reviewed by
Ashley Smith
I called and left a message for Kathy one day. No response. I called again another day nobody answered the phone. Went up to the company right after the call and spoke with Conner who greeted me and was extremely pleasant. He gave me the number to the office to call and said he’ll make sure someone follows up with me. So I called the number he gave me soon as I got in the car now all of a sudden Kathy wants to answer the phone. I asked about applying with an co applicant and says each applicant has to pay the application fee if they are over 18. But her tone was rude and she was trying to rush me off the phone before I can say anything else. Then says is that all I can help you with but in a very nice nasty tone. I did the application and was charged $75 for an application fee and the other do applicant had to pay another $75 to apply. There should be one fee for 2 applicants. These people are ripping folks off. So then I call back a few days later after applying asking a question and once again tone was rude and harsh. She was asking me questions in a tone like she was mad at me. As we’re talking I hear the phone ringing in the background and she hurries up and says hold on, then tells me oh we usually text we don’t talk on the phone. Really? You just put me on hold to answer the phone. She really has a nasty attitude and that made me not even want to move forward with the place I was interested in. At first I wanted to just move forward and started replying via text but I didn’t even do what was asked because I didn’t want to do business with her. Wouldn’t recommend doing any business with her. Customer service 0/10.
5.0 stars
4 months ago
Reviewed by
Iman Mickens
I have been treated very well by Osprey Property Management. Ms. Kathy has been wonderful. She has provided us with helpful information and ensured we fully understood the contract. I truly appreciate the way she worked with us as we begin a new chapter for my family and me.
5.0 stars
5 months ago
Reviewed by
Rafael Luna
Kathy did an excellent job! She consistently took the time to ensure my property was well cared for. Her communication was always clear and effective, making the process smooth and easy.
5.0 stars
5 months ago
Reviewed by
Jhaymar Legaspi
I am very satisfied with my PM team at Osprey. They are very communicative, accommodating, and very helpful when it comes to questions and issues involving my property. They are great at offering second opinions and quotes from other vendors when asked. However, I always end up going with their recommendation because it ends up being more cost effective in the long run.
If you are thinking about using Osprey as your property management company, I say go for it! They have competitive prices and will provide you with great service.
5.0 stars
Edited 3 months ago
Reviewed by
Randall Gore
I’ve had a wonderful experience working with Kathy Flores at Osprey Property Management. From the very beginning, she has been professional, responsive, and genuinely caring. Kathy goes above and beyond to make sure tenants feel valued and supported, and it really shows in the way she handles every detail. Communication is always clear and timely, and she makes the entire process stress-free. It’s rare to find such dedication and customer service in property management—Kathy truly provides 5-star service!
5.0 stars
2 months ago
Reviewed by
Vikkittie Godley
Great company to rent your home. They were very helpful and patient with me. I love that they had a program rhino that really helped me a lot.
5.0 stars
3 months ago
Reviewed by
zachary
As an owner, they have done a great job managing my property! From professional pictures to rental analysis and quick communication they have been awesome. Highly recommend
5.0 stars
3 months ago
Reviewed by
Eammon Mundy
I had a wonderful experience renting from Osprey Property Management. Communication was always clear and timely, and the entire process felt smooth and stress-free from start to finish. Cat Nicholls was especially helpful and made sure everything was handled quickly and professionally. I’d absolutely recommend Osprey to anyone looking to rent.
1.0 star
4 months ago
Reviewed by
Ashley Smith
I called and left a message for Kathy one day. No response. I called again another day nobody answered the phone. Went up to the company right after the call and spoke with Conner who greeted me and was extremely pleasant. He gave me the number to the office to call and said he’ll make sure someone follows up with me. So I called the number he gave me soon as I got in the car now all of a sudden Kathy wants to answer the phone. I asked about applying with an co applicant and says each applicant has to pay the application fee if they are over 18. But her tone was rude and she was trying to rush me off the phone before I can say anything else. Then says is that all I can help you with but in a very nice nasty tone. I did the application and was charged $75 for an application fee and the other do applicant had to pay another $75 to apply. There should be one fee for 2 applicants. These people are ripping folks off. So then I call back a few days later after applying asking a question and once again tone was rude and harsh. She was asking me questions in a tone like she was mad at me. As we’re talking I hear the phone ringing in the background and she hurries up and says hold on, then tells me oh we usually text we don’t talk on the phone. Really? You just put me on hold to answer the phone. She really has a nasty attitude and that made me not even want to move forward with the place I was interested in. At first I wanted to just move forward and started replying via text but I didn’t even do what was asked because I didn’t want to do business with her. Wouldn’t recommend doing any business with her. Customer service 0/10.
5.0 stars
4 months ago
Reviewed by
Iman Mickens
I have been treated very well by Osprey Property Management. Ms. Kathy has been wonderful. She has provided us with helpful information and ensured we fully understood the contract. I truly appreciate the way she worked with us as we begin a new chapter for my family and me.
5.0 stars
5 months ago
Reviewed by
Rafael Luna
Kathy did an excellent job! She consistently took the time to ensure my property was well cared for. Her communication was always clear and effective, making the process smooth and easy.
5.0 stars
5 months ago
Reviewed by
Jhaymar Legaspi
I am very satisfied with my PM team at Osprey. They are very communicative, accommodating, and very helpful when it comes to questions and issues involving my property. They are great at offering second opinions and quotes from other vendors when asked. However, I always end up going with their recommendation because it ends up being more cost effective in the long run.
If you are thinking about using Osprey as your property management company, I say go for it! They have competitive prices and will provide you with great service.
5.0 stars
Edited 3 months ago
Reviewed by
Randall Gore
I’ve had a wonderful experience working with Kathy Flores at Osprey Property Management. From the very beginning, she has been professional, responsive, and genuinely caring. Kathy goes above and beyond to make sure tenants feel valued and supported, and it really shows in the way she handles every detail. Communication is always clear and timely, and she makes the entire process stress-free. It’s rare to find such dedication and customer service in property management—Kathy truly provides 5-star service!