SCAM, SCAM, SCAM. I seriously wish I had read these reviews BEFORE applying because now I’m seeing other people describe similar experiences. Before applying, we specifically asked Tammy, who showed us the home, whether my husband being slightly under the credit score requirement would affect our approval. My sister and I both had high credit scores, and Tammy told us not to worry about it, that as long as we had the income and good credit overall. WE WOULD HAVE NEVER APPLIED if we were told one person being under the requirement could cause a denial. Each of us paid $63 to apply. That is NOT cheap. Companies collecting this much money need to be completely transparent about ALL their requirements BEFORE taking application fees. Tammy also told us we were the FIRST applicants for the home and that the process would take about 3–7 days. Instead, we waited 24 DAYS with very little communication. No one answers the phones, and we constantly had to follow up just to get any kind of update. Then, BEFORE WE EVEN RECEIVED OUR DENIAL LETTER, we received an email saying the property was “no longer available” and offering to transfer our application to another property. How does that make sense when we were specifically told we were the first applicants? At another point we were told there was supposedly another applicant ahead of us being screened. The stories simply do not line up. After 24 days, we finally received a denial based on ONE PERSON’S CREDIT SCORE — the EXACT issue we asked about BEFORE applying and were told not to worry about. That is why we feel scammed out of our application fees. We relied on what their representative told us, paid $63 EACH, handed over sensitive personal and financial information, waited almost a month, and were ultimately denied for the exact issue we asked about beforehand. People have leases, moving dates, families, money to save, and other homes they could be applying for. This is people’s livelihood, not a game. We want our application fees refunded ASAP. And after seeing some of the owner responses to other negative reviews, I do NOT want a snarky or dismissive response. Address the actual issue: we asked about the credit score before applying, were told not to worry about it, were told we were first applicants, were told 3–7 days, waited 24 days, received conflicting information, and were then denied for that exact credit issue. Completely unprofessional and misleading. Please read the reviews and get EVERY qualification requirement IN WRITING before giving this company your money or personal information. SO MAD THEY HAVE ALL OUR INFO NOW.

I had a great experience with Real Property Management Platinum. London was very thorough, professional, and knowledgeable throughout the process. She was responsive and great to work with. I would definitely recommend London and the RPM team!

RPM was very easy to deal with, did a great job finding renters, collecting rent and taking care of the property. They were polite and always got back to me if I had a question or problem. I would highly recommend them.

As a neighbor of property your company manages, I feel a need to let you know where you lack. The previous tenants at 2916 Roberts Ave. left garbage on the street for pickup outside of their cans (large rideable car, framed net, push car, rocket play structure and a huge box filled with shoe boxes.). After two weeks and dealing with scavengers. Shoe boxes thrown all over the street and the large rideable car is parked beside our park (you’ll find it on Wrenwood Ave). My husband and I finally went and picked up what we could ourselves. The front lawns are starting to die due to no water or maintenance. Please do better, we love our neighborhood and the people who live here take pride in their homes.

Real Property Management Platinum has managed my property professionally, transparently, and in full compliance with our management agreement. The claims made in a prior review are categorically false. The tenant's lease clearly assigns responsibility for all utilities, including the PG&E Solar True Up, to the resident — this is explicitly stated in both the lease and the Solar Addendum. California contract law is clear that signed, written agreements govern the parties' obligations. RPM Platinum has acted in good faith throughout, including efforts to negotiate and communicate with the tenant. I have full confidence in their professionalism and would recommend them to any property owner.

SCAM, SCAM, SCAM. I seriously wish I had read these reviews BEFORE applying because now I’m seeing other people describe similar experiences. Before applying, we specifically asked Tammy, who showed us the home, whether my husband being slightly under the credit score requirement would affect our approval. My sister and I both had high credit scores, and Tammy told us not to worry about it, that as long as we had the income and good credit overall. WE WOULD HAVE NEVER APPLIED if we were told one person being under the requirement could cause a denial. Each of us paid $63 to apply. That is NOT cheap. Companies collecting this much money need to be completely transparent about ALL their requirements BEFORE taking application fees. Tammy also told us we were the FIRST applicants for the home and that the process would take about 3–7 days. Instead, we waited 24 DAYS with very little communication. No one answers the phones, and we constantly had to follow up just to get any kind of update. Then, BEFORE WE EVEN RECEIVED OUR DENIAL LETTER, we received an email saying the property was “no longer available” and offering to transfer our application to another property. How does that make sense when we were specifically told we were the first applicants? At another point we were told there was supposedly another applicant ahead of us being screened. The stories simply do not line up. After 24 days, we finally received a denial based on ONE PERSON’S CREDIT SCORE — the EXACT issue we asked about BEFORE applying and were told not to worry about. That is why we feel scammed out of our application fees. We relied on what their representative told us, paid $63 EACH, handed over sensitive personal and financial information, waited almost a month, and were ultimately denied for the exact issue we asked about beforehand. People have leases, moving dates, families, money to save, and other homes they could be applying for. This is people’s livelihood, not a game. We want our application fees refunded ASAP. And after seeing some of the owner responses to other negative reviews, I do NOT want a snarky or dismissive response. Address the actual issue: we asked about the credit score before applying, were told not to worry about it, were told we were first applicants, were told 3–7 days, waited 24 days, received conflicting information, and were then denied for that exact credit issue. Completely unprofessional and misleading. Please read the reviews and get EVERY qualification requirement IN WRITING before giving this company your money or personal information. SO MAD THEY HAVE ALL OUR INFO NOW.

I had a great experience with Real Property Management Platinum. London was very thorough, professional, and knowledgeable throughout the process. She was responsive and great to work with. I would definitely recommend London and the RPM team!

RPM was very easy to deal with, did a great job finding renters, collecting rent and taking care of the property. They were polite and always got back to me if I had a question or problem. I would highly recommend them.

As a neighbor of property your company manages, I feel a need to let you know where you lack. The previous tenants at 2916 Roberts Ave. left garbage on the street for pickup outside of their cans (large rideable car, framed net, push car, rocket play structure and a huge box filled with shoe boxes.). After two weeks and dealing with scavengers. Shoe boxes thrown all over the street and the large rideable car is parked beside our park (you’ll find it on Wrenwood Ave). My husband and I finally went and picked up what we could ourselves. The front lawns are starting to die due to no water or maintenance. Please do better, we love our neighborhood and the people who live here take pride in their homes.

Real Property Management Platinum has managed my property professionally, transparently, and in full compliance with our management agreement. The claims made in a prior review are categorically false. The tenant's lease clearly assigns responsibility for all utilities, including the PG&E Solar True Up, to the resident — this is explicitly stated in both the lease and the Solar Addendum. California contract law is clear that signed, written agreements govern the parties' obligations. RPM Platinum has acted in good faith throughout, including efforts to negotiate and communicate with the tenant. I have full confidence in their professionalism and would recommend them to any property owner.