We recently moved into a house in Kirkland under Sagareus management, and our experience has been noteworthy enough to inspire a brief review. Having experience on both sides of the property management relationship, it is uncommon to find a management team that treats renters with respect and handles issues efficiently. Mary guided us through the application and vetting process smoothly and transparently. Although the website for the application is slightly flawed, it was a minor issue. Once approved, she promptly provided our move-in date and information. During this part of the process, we made a special request to install an EV charger, and Brittany professionally and effectively accommodated our request. Great prologue, but in particular Sagareus has excelled in resolving a couple of issues that arose after moving in. Unlike previous experiences with other management companies that took weeks to respond and address issues, Joylyn has been phenomonal. Responses were same-day, communication on next steps was clear, contractors were contacted, appointments set, and all interactions were conducted with friendly professionalism. We were never made to feel like an inconvenience or that our issues were unreasonable. Property management companies often focus primarily on landlord relationships, viewing them as their primary customer. However, there exists a balance between satisfied tenants and landlords that leads to successful long-term leases. So far, Sagareus has shown they value renters and families living in functional homes. Put Sagareus management in the “Pro” column if you’re a renter looking at a property!

Sagareus Property Management managed my condo. They are easy to work with and they are proactive. They communicate well. I will definitely use them again for my future rental property.

I had a good experience getting my place, and no issues since. Austin was sweet and helpful, especially in getting some questions answered about my unusual situation so that my application made it through without a hitch. No complaints here.

Update : I had a chat with Brittany and my concerns were acknowledged and she mentioned that they have taken actions to improve on customer experience moving forward. __________________________________________________________ I leased an apartment through them and have been living in it for 2-3 months. I have already had a bunch of issues with the management and their unprofessional approach. They provided one set of keys to me but we wanted two sets since I live with my partner, that whole process took over a month for them to partially resolve. I had to pay my apartment's concierge a fee for the extra key fob which Sagareus said they would refund once I sent them the receipt, I sent it to them on April 8 and it is May 17 today as I am writing this review, they haven't put in the credit yet. Moreover, I had an issue with one of the appliances in my apartment and raised a maintenance request, they sent someone who tried to figure out what the issue was and got it working in about 30-40 minutes, apparently they said it was a "User Error" and charged me 95$ for the repair. Upon seeing this I contacted them via email and they told me that the appliance was working fine hence I was charged the amount. IF the appliance was working fine then why did it take the technicians around 30 minutes to figure that out? After repeated emails around this they asked me to split the bill 50/50! I have not seen such a property management company in my 8 years of renting here in US. Stay away from them if you want to void headache. I can't emphasize enough on how unprofessional they are!

They do not conduct business well or efficiently here. I viewed a property at their latest tour date and time, submitted an application afterwards as the first applicant who viewed the property (as the person showing the property informed me). I did not hear back from any members of their staff after submitting the application until 5 days later, wherein they said they were already processing another applicant first. Apparently this place does not adhere to "First-in-time" rule (First-in-time rule: You must view the property before submitting an application; submitting an application prior to viewing does not secure priority.) What a disappointment as finding housing in Seattle is difficult enough as is but this property management company chooses to be subjective to tenants of their own liking. Also 5 days after my application was submitted, they reached out for income verification and then emailed me the day after they offered the lease to the "first in line" although we had viewed the property first. "I wanted to inform you that the lease has been offered to the applicant who applied first." The fact that my application is still "2nd in line" would not make any sense if I had already been rejected.

I hired Sagareus 4 months ago to manage a challenging property l. I am blown away with all they have been able to accomplish in such a short time, as well as the frequency and clarity of their communications. For reference I have worked with ten other property managers before.

I hired Sagareus to lease a unit in my house. Brittany and her team were absolutely wonderful. They helped me with all aspects of the process, including listing, monitoring activity, and discussing options. I especially appreciated their market knowledge and helpfulness in setting a reasonable rate for the unit. I would use them again very happily!

Very fast and great communication. Mary was wonderful and Dezy was a delight. Brittany couldn't have been nicer. Everyone was very professional. These days when you're looking for a place it feels like there are so many scams and fees and barriers to renting but everyone at Sagareus made the process of getting an apartment in the right place at the right price so easy. I didn't realize how much anxiety I'd been carrying around until working with this team made it all go away!

We recently moved into a house in Kirkland under Sagareus management, and our experience has been noteworthy enough to inspire a brief review. Having experience on both sides of the property management relationship, it is uncommon to find a management team that treats renters with respect and handles issues efficiently. Mary guided us through the application and vetting process smoothly and transparently. Although the website for the application is slightly flawed, it was a minor issue. Once approved, she promptly provided our move-in date and information. During this part of the process, we made a special request to install an EV charger, and Brittany professionally and effectively accommodated our request. Great prologue, but in particular Sagareus has excelled in resolving a couple of issues that arose after moving in. Unlike previous experiences with other management companies that took weeks to respond and address issues, Joylyn has been phenomonal. Responses were same-day, communication on next steps was clear, contractors were contacted, appointments set, and all interactions were conducted with friendly professionalism. We were never made to feel like an inconvenience or that our issues were unreasonable. Property management companies often focus primarily on landlord relationships, viewing them as their primary customer. However, there exists a balance between satisfied tenants and landlords that leads to successful long-term leases. So far, Sagareus has shown they value renters and families living in functional homes. Put Sagareus management in the “Pro” column if you’re a renter looking at a property!

Sagareus Property Management managed my condo. They are easy to work with and they are proactive. They communicate well. I will definitely use them again for my future rental property.

I had a good experience getting my place, and no issues since. Austin was sweet and helpful, especially in getting some questions answered about my unusual situation so that my application made it through without a hitch. No complaints here.

Update : I had a chat with Brittany and my concerns were acknowledged and she mentioned that they have taken actions to improve on customer experience moving forward. __________________________________________________________ I leased an apartment through them and have been living in it for 2-3 months. I have already had a bunch of issues with the management and their unprofessional approach. They provided one set of keys to me but we wanted two sets since I live with my partner, that whole process took over a month for them to partially resolve. I had to pay my apartment's concierge a fee for the extra key fob which Sagareus said they would refund once I sent them the receipt, I sent it to them on April 8 and it is May 17 today as I am writing this review, they haven't put in the credit yet. Moreover, I had an issue with one of the appliances in my apartment and raised a maintenance request, they sent someone who tried to figure out what the issue was and got it working in about 30-40 minutes, apparently they said it was a "User Error" and charged me 95$ for the repair. Upon seeing this I contacted them via email and they told me that the appliance was working fine hence I was charged the amount. IF the appliance was working fine then why did it take the technicians around 30 minutes to figure that out? After repeated emails around this they asked me to split the bill 50/50! I have not seen such a property management company in my 8 years of renting here in US. Stay away from them if you want to void headache. I can't emphasize enough on how unprofessional they are!

They do not conduct business well or efficiently here. I viewed a property at their latest tour date and time, submitted an application afterwards as the first applicant who viewed the property (as the person showing the property informed me). I did not hear back from any members of their staff after submitting the application until 5 days later, wherein they said they were already processing another applicant first. Apparently this place does not adhere to "First-in-time" rule (First-in-time rule: You must view the property before submitting an application; submitting an application prior to viewing does not secure priority.) What a disappointment as finding housing in Seattle is difficult enough as is but this property management company chooses to be subjective to tenants of their own liking. Also 5 days after my application was submitted, they reached out for income verification and then emailed me the day after they offered the lease to the "first in line" although we had viewed the property first. "I wanted to inform you that the lease has been offered to the applicant who applied first." The fact that my application is still "2nd in line" would not make any sense if I had already been rejected.

I hired Sagareus 4 months ago to manage a challenging property l. I am blown away with all they have been able to accomplish in such a short time, as well as the frequency and clarity of their communications. For reference I have worked with ten other property managers before.

I hired Sagareus to lease a unit in my house. Brittany and her team were absolutely wonderful. They helped me with all aspects of the process, including listing, monitoring activity, and discussing options. I especially appreciated their market knowledge and helpfulness in setting a reasonable rate for the unit. I would use them again very happily!

Very fast and great communication. Mary was wonderful and Dezy was a delight. Brittany couldn't have been nicer. Everyone was very professional. These days when you're looking for a place it feels like there are so many scams and fees and barriers to renting but everyone at Sagareus made the process of getting an apartment in the right place at the right price so easy. I didn't realize how much anxiety I'd been carrying around until working with this team made it all go away!