Great experience with BPM Group. As a tenant, made our rental experience pain free. Our property manager, Pink Melendez, assisted us with every step, from move-in to maintenance, smooth and worry free. She is the best property manager I have ever worked with!

Started 10 years ago with PPM, then continued with its successor, BMG. The former was small and boutique, the latter is much larger, so there were some problems with the transition. However, the appointment of an excellent property manager--Marjorie Morales--changed things decisively. Marjorie is anticipatory, highly skilled and knowledgeable, consults with specialists in different areas of the firm to ensure the credibility of her recommendations, thus drawing upon all the talent available at BMG. Her turnaround is rapid, and she monitors service providers closely, with a very strong emphasis on client satisfaction. In other words she is RELIABLE. She combines her professional skills with a very pleasant, low-key, and patient personality, and shows good management skills. Makes it so much of a pleasure to work with BMG, despite the occasional differences between service provider and client that you would expect. After all, we have quite a few properties under BMG management; bound to be complicated!

Bay Property has managed my properties for a few years now. I live out of the country so its important that I have a good working relationship with the manager. The time differences can be very challenging but Gloria has done an excellent job of keeping me informed, up to date and has always responded promptly regardless of the time. She's definitely gone above the call and I'm very appreciative of her efforts. She has done a great job!

Hi, Gloria Tarsia-Kaloz has been my representative for the past 3-4 years. She helped navigate a rough period with BMG when I was considering finding a new property management group. BMG had replaced a decent manager with someone who was not cut out for the job. The tenants & I did not feel like their concerns were being treated seriously. When I mentioned my discontent Gloria stepped in and worked with me to resolve the issues that had occurred. She took over the management of my account & has been involved & proactive ever since. She has even reached out to me after her shift must have ended & on weekends when she deemed it important enough. Because of her, I believe we managed to retain the best tenants I have ever had. It has been a pleasure to have Gloria as the manager of my account and I hope she continues to serve as such for a very long time. Mark

Our process with Bay Property Management was very smooth, Ms. Norma our leasing agent was excellent, She was very helpful and understanding throughout the entire process. There was never a moment where I did not understand what was happening because she made everything so easy. And Ms. Paola have also been great with everything that needed to be done, responding to my emails and making sure that everything that need attention have been addressed . So far so good

We are extremely fortunate to have Gloria managing our property. Her level of responsiveness is truly outstanding—she addresses all of our inquiries and issues with remarkable speed, often taking care of things immediately. It's a huge relief knowing that any problem in the home will be handled right away. In addition to her efficiency, Gloria is consistently pleasant and helpful in her communication. She is an exceptional property manager who makes our rental experience a positive.

I am a tenant, and Bay Property Management Group of Northern Va. has managed the property for several years. I have had excellent support and positive experiences and with them. My property manager, Gloria Tarsia-Kaloz, whom I have known throughout, is simply amazing. She is professional, responds to any questions or concerns that may arise concerning your property, making sure your needs are met. Gloria takes pride in her work and takes her position with the company ( BPM), very seriously. Gloria has provided exceptional customer service and responds in a timely manner. She is not the typical 9:00-5:00, M-F, employee, she is a 24/7 ( yes, to include evenings, weekends and holidays, to including while she is on her vacation), employee who steps up and will never let you down. Recently, I had two plumbing issues on the same day after I returned from vacation, Gloria worked diligently to get me a plumber ASAP to resolve the problems. I truly appreciate Gloria, and the time and care she puts into her work. I highly recommend Gloria Tarsia-Kaloz to be your property manager, and BPM of Va. to handle your property needs. Jeanne

We've lived in NoVA since June and Gloria has been our BPM property manager. She has been VERY responsive on all items coming across her desk regarding our rental home. Communication has been excellent regardless of the day or time. Knowing she will return our text or email quickly is reassuring for a family new to the rental world. Highly commend Gloria and recommend BPM to others.

Great experience with BPM Group. As a tenant, made our rental experience pain free. Our property manager, Pink Melendez, assisted us with every step, from move-in to maintenance, smooth and worry free. She is the best property manager I have ever worked with!

Started 10 years ago with PPM, then continued with its successor, BMG. The former was small and boutique, the latter is much larger, so there were some problems with the transition. However, the appointment of an excellent property manager--Marjorie Morales--changed things decisively. Marjorie is anticipatory, highly skilled and knowledgeable, consults with specialists in different areas of the firm to ensure the credibility of her recommendations, thus drawing upon all the talent available at BMG. Her turnaround is rapid, and she monitors service providers closely, with a very strong emphasis on client satisfaction. In other words she is RELIABLE. She combines her professional skills with a very pleasant, low-key, and patient personality, and shows good management skills. Makes it so much of a pleasure to work with BMG, despite the occasional differences between service provider and client that you would expect. After all, we have quite a few properties under BMG management; bound to be complicated!

Bay Property has managed my properties for a few years now. I live out of the country so its important that I have a good working relationship with the manager. The time differences can be very challenging but Gloria has done an excellent job of keeping me informed, up to date and has always responded promptly regardless of the time. She's definitely gone above the call and I'm very appreciative of her efforts. She has done a great job!

Hi, Gloria Tarsia-Kaloz has been my representative for the past 3-4 years. She helped navigate a rough period with BMG when I was considering finding a new property management group. BMG had replaced a decent manager with someone who was not cut out for the job. The tenants & I did not feel like their concerns were being treated seriously. When I mentioned my discontent Gloria stepped in and worked with me to resolve the issues that had occurred. She took over the management of my account & has been involved & proactive ever since. She has even reached out to me after her shift must have ended & on weekends when she deemed it important enough. Because of her, I believe we managed to retain the best tenants I have ever had. It has been a pleasure to have Gloria as the manager of my account and I hope she continues to serve as such for a very long time. Mark

Our process with Bay Property Management was very smooth, Ms. Norma our leasing agent was excellent, She was very helpful and understanding throughout the entire process. There was never a moment where I did not understand what was happening because she made everything so easy. And Ms. Paola have also been great with everything that needed to be done, responding to my emails and making sure that everything that need attention have been addressed . So far so good

We are extremely fortunate to have Gloria managing our property. Her level of responsiveness is truly outstanding—she addresses all of our inquiries and issues with remarkable speed, often taking care of things immediately. It's a huge relief knowing that any problem in the home will be handled right away. In addition to her efficiency, Gloria is consistently pleasant and helpful in her communication. She is an exceptional property manager who makes our rental experience a positive.

I am a tenant, and Bay Property Management Group of Northern Va. has managed the property for several years. I have had excellent support and positive experiences and with them. My property manager, Gloria Tarsia-Kaloz, whom I have known throughout, is simply amazing. She is professional, responds to any questions or concerns that may arise concerning your property, making sure your needs are met. Gloria takes pride in her work and takes her position with the company ( BPM), very seriously. Gloria has provided exceptional customer service and responds in a timely manner. She is not the typical 9:00-5:00, M-F, employee, she is a 24/7 ( yes, to include evenings, weekends and holidays, to including while she is on her vacation), employee who steps up and will never let you down. Recently, I had two plumbing issues on the same day after I returned from vacation, Gloria worked diligently to get me a plumber ASAP to resolve the problems. I truly appreciate Gloria, and the time and care she puts into her work. I highly recommend Gloria Tarsia-Kaloz to be your property manager, and BPM of Va. to handle your property needs. Jeanne

We've lived in NoVA since June and Gloria has been our BPM property manager. She has been VERY responsive on all items coming across her desk regarding our rental home. Communication has been excellent regardless of the day or time. Knowing she will return our text or email quickly is reassuring for a family new to the rental world. Highly commend Gloria and recommend BPM to others.