Not a big fan of leaving negative reviews, but our experience with RPM Engage has been unacceptable. The condition of the property and their complete lack of communication or urgency have made this an incredibly stressful transition. Upon arriving on our move-in day, it was clear the property had not been cared for between tenants. There had clearly been a recent or active beetle infestation (pictures shown…disgusting) that they clearly didn’t even try to clean up at all (and won’t… someone on their maintenance line said pest control is our problem), lawn was dying, multiple sinks were clogged with hair, and the AC was not running fully. Worse, there was a very strong smell of mold, which wasn’t present during our tour beforehand (I presume because of a scent diffuser and the AC fan running on full). Because my wife is pregnant, it was entirely unsafe for us to move in, which I told them. Trying to get a hold of the actual office to address this delay and discuss compensation has been impossible. Every phone menu option (even those explicitly for non-maintenance issues) routes directly to a third-party maintenance line. And they ignore every request of mine to discuss some sort of refund for the delayed move-in. While they did eventually send someone to clean up the mold, the AC unit broke down completely the very next day. It has been hitting 100° outside and 90° inside the house, creating a serious health hazard for my pregnant wife. Despite the urgency, the main office has been completely unresponsive. When I managed to get the third-party maintenance team on the phone, they refused to manually create a work order for me and insisted I use their app. The app wasn’t allowing me to submit a work order because I didn’t have the ability to setup water because the water company says it has to stay under the owner/management company’s name, but they will have to add me as a tenant on their end. I even went in-person to this office and they said the same thing. I’ve requested RPM Engage to help me contact the landlord to get water setup properly but they just never respond. Back to the AC issue—I then emailed support, and rather than forwarding my urgent request, they simply replied telling me to submit a work order. I eventually just had to put a fake water utility account number in their stupid app so that I could submit a work order. The AC is still broken and we haven’t been able to fully move in yet, 2 weeks into our lease with no response on getting any compensation The complete lack of care for the property prior to our arrival, combined with their broken communication systems and refusal to assist with an urgent health and safety issue, is very telling of how RPM Engage operates. I strongly advise looking elsewhere if you’re looking to rent and see this is the management company.

Real Property Management Engage has been professional, responsive, and easy to work with. They communicate clearly, handle requests promptly, and have made the rental experience smooth overall!

We’ve been paying over $4,000 a month in rent and have gone nearly a month without hot water. Instead of taking responsibility, Real Property Management Engage repeatedly told us to contact the contractor ourselves, even though coordinating repairs is their job. Communication was poor, updates were inconsistent, and Nitish was especially unhelpful. I felt like I was getting excuses and being passed around instead of seeing the issue resolved. Going without a basic necessity for this long is unacceptable. Based on my experience, I would not recommend Real Property Management Engage. Almost a month now with no hot water, horrible property management company all around. This is in response to Real Property Management Engages response, they just simply deflect all blame, and still continue to any take responsibility. For nearly a month, I did not have reliable hot water in the shower. Being told the issue was “intermittent” didn’t change the fact that the shower would not get hot enough for normal use. While you describe extensive coordination and advocacy, that wasn’t what I experienced. I repeatedly had to follow up for updates, and it wasn’t until I contacted the property owner directly that meaningful progress was made. From my perspective, there were continual delays, excuses, and very little accountability. I understand that a home warranty company can slow the process, but that doesn’t change the tenant’s experience. I pay over $4,000 per month in rent, and going without dependable hot water for almost a month is unacceptable regardless of which vendor or warranty company was involved. Horrible experience, and they still just deflect blame and take no responsibility. 0 out of 0 stars are deserved

I have had a wonderful experience with this property management company. The entire team is friendly, professional, and genuinely cares about their residents. Communication is clear and timely, and every interaction has been positive and respectful. It's refreshing to work with a management company that truly prioritizes resident satisfaction and creates a welcoming community atmosphere. I highly recommend them to anyone looking for a property management team that is reliable, caring, and committed to providing excellent service.

I recently moved into a new home that is being managed by RPM Engage. They have been incredibly helpful and honestly, all of the extra services they provide to make a move transition as seamless as possible are simply outstanding. Also, they are incredibly responsive to any of my questions and always understanding and gracious. I realize there are property management companies that are not tenant focused but I can assure you that this is not the case with RPM Engage. Highly recommend!

They did a great job managing my property. Always went above and beyond which provided a sense of security, comfort and peace of mind. They are experts at their field and thorough professionals. Thank you so much for everything. Definitely recommend anyone looking for rentals or property management!!!

My experience with RPM ENGAGE has been really amazing. They are very systematic and clear throughout. Finding tenants and maintenance has been taken care of in a seamless manner!

I work with RPM Engage as a maintenance vendor and we've had a fantastic experience with Nitish, Yeris, and the team! Their attention to detail and care for the resident experience is evident in all that they do. Very communicative and helpful - highly recommend working with them!

Not a big fan of leaving negative reviews, but our experience with RPM Engage has been unacceptable. The condition of the property and their complete lack of communication or urgency have made this an incredibly stressful transition. Upon arriving on our move-in day, it was clear the property had not been cared for between tenants. There had clearly been a recent or active beetle infestation (pictures shown…disgusting) that they clearly didn’t even try to clean up at all (and won’t… someone on their maintenance line said pest control is our problem), lawn was dying, multiple sinks were clogged with hair, and the AC was not running fully. Worse, there was a very strong smell of mold, which wasn’t present during our tour beforehand (I presume because of a scent diffuser and the AC fan running on full). Because my wife is pregnant, it was entirely unsafe for us to move in, which I told them. Trying to get a hold of the actual office to address this delay and discuss compensation has been impossible. Every phone menu option (even those explicitly for non-maintenance issues) routes directly to a third-party maintenance line. And they ignore every request of mine to discuss some sort of refund for the delayed move-in. While they did eventually send someone to clean up the mold, the AC unit broke down completely the very next day. It has been hitting 100° outside and 90° inside the house, creating a serious health hazard for my pregnant wife. Despite the urgency, the main office has been completely unresponsive. When I managed to get the third-party maintenance team on the phone, they refused to manually create a work order for me and insisted I use their app. The app wasn’t allowing me to submit a work order because I didn’t have the ability to setup water because the water company says it has to stay under the owner/management company’s name, but they will have to add me as a tenant on their end. I even went in-person to this office and they said the same thing. I’ve requested RPM Engage to help me contact the landlord to get water setup properly but they just never respond. Back to the AC issue—I then emailed support, and rather than forwarding my urgent request, they simply replied telling me to submit a work order. I eventually just had to put a fake water utility account number in their stupid app so that I could submit a work order. The AC is still broken and we haven’t been able to fully move in yet, 2 weeks into our lease with no response on getting any compensation The complete lack of care for the property prior to our arrival, combined with their broken communication systems and refusal to assist with an urgent health and safety issue, is very telling of how RPM Engage operates. I strongly advise looking elsewhere if you’re looking to rent and see this is the management company.

Real Property Management Engage has been professional, responsive, and easy to work with. They communicate clearly, handle requests promptly, and have made the rental experience smooth overall!

We’ve been paying over $4,000 a month in rent and have gone nearly a month without hot water. Instead of taking responsibility, Real Property Management Engage repeatedly told us to contact the contractor ourselves, even though coordinating repairs is their job. Communication was poor, updates were inconsistent, and Nitish was especially unhelpful. I felt like I was getting excuses and being passed around instead of seeing the issue resolved. Going without a basic necessity for this long is unacceptable. Based on my experience, I would not recommend Real Property Management Engage. Almost a month now with no hot water, horrible property management company all around. This is in response to Real Property Management Engages response, they just simply deflect all blame, and still continue to any take responsibility. For nearly a month, I did not have reliable hot water in the shower. Being told the issue was “intermittent” didn’t change the fact that the shower would not get hot enough for normal use. While you describe extensive coordination and advocacy, that wasn’t what I experienced. I repeatedly had to follow up for updates, and it wasn’t until I contacted the property owner directly that meaningful progress was made. From my perspective, there were continual delays, excuses, and very little accountability. I understand that a home warranty company can slow the process, but that doesn’t change the tenant’s experience. I pay over $4,000 per month in rent, and going without dependable hot water for almost a month is unacceptable regardless of which vendor or warranty company was involved. Horrible experience, and they still just deflect blame and take no responsibility. 0 out of 0 stars are deserved

I have had a wonderful experience with this property management company. The entire team is friendly, professional, and genuinely cares about their residents. Communication is clear and timely, and every interaction has been positive and respectful. It's refreshing to work with a management company that truly prioritizes resident satisfaction and creates a welcoming community atmosphere. I highly recommend them to anyone looking for a property management team that is reliable, caring, and committed to providing excellent service.

I recently moved into a new home that is being managed by RPM Engage. They have been incredibly helpful and honestly, all of the extra services they provide to make a move transition as seamless as possible are simply outstanding. Also, they are incredibly responsive to any of my questions and always understanding and gracious. I realize there are property management companies that are not tenant focused but I can assure you that this is not the case with RPM Engage. Highly recommend!

They did a great job managing my property. Always went above and beyond which provided a sense of security, comfort and peace of mind. They are experts at their field and thorough professionals. Thank you so much for everything. Definitely recommend anyone looking for rentals or property management!!!

My experience with RPM ENGAGE has been really amazing. They are very systematic and clear throughout. Finding tenants and maintenance has been taken care of in a seamless manner!

I work with RPM Engage as a maintenance vendor and we've had a fantastic experience with Nitish, Yeris, and the team! Their attention to detail and care for the resident experience is evident in all that they do. Very communicative and helpful - highly recommend working with them!