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Business Page


business profile image

PMI EXPerience

Property Manager
4.9 stars
51 Reviews

Markets served


Brandywine, MD
Hyattsville, MD
Upper Marlboro, MD
Accokeek, MD
Clinton, MD
Waldorf, MD
Bowie, MD
Fort Washington, MD
Marlton, MD

Licenses, Designations or Certificates


Maryland Real Estate License 

More ways to connect


About us


We are a full-service property management company, providing end-to-end management services for a variety of property types and sizes, including residential, commercial, and mixed-use properties. Our office is locally owned and independently operated, and our business model combines the national network and platform of PMI with the local market knowledge so important to each community’s need and success. 

Our business is founded on the principals of integrity, trust, and accountability. We have built a team that specializes in the uniqueness and high demand of real estate in Prince George County and Montgomery County. Our team comes from diverse real estate and professional backgrounds and has decades of industry experience with all types of properties, including multi-family and single-family properties, townhomes, condominiums, commercial space, and rent-regulated apartments. Our work is personalized and responsive, and we devote our time and effort to managing our clients’ properties as if they are our own.

READY | SELECT | PROTECT | RENEW

READY
PMI has inspected, marketed, and rented tens of thousands of properties nationwide. The PMI process ensures your property is ready to be rented.
Analyze and assess the property
Recommendations for ideal marketability
Professional property photos
Manage the preparation projects
Gold standard of cleanliness and tenant-ready

SELECT 
PMI utilizes technology to show properties and screen applicants, which allows us to select the right tenant to lease your property. 
Syndication network to dozens of rental sites to give your property maximum exposure
Professional showings to prospective residents
Advanced screening that minimizes risk while maximizing occupancy and rental revenue
Thorough, detailed background checks to find the right tenant 

PROTECT
Managing your property through industry leading accounting, maintenance, and communication will protect your asset in the future. 
Proactive rent collection techniques to maximize your revenue
Tight lease management and enforcement to mitigate damage, rent loss, and keep great tenants in place
Accurate up-to-the-minute accounting and communication so you are only ever pleasantly surprised on your statement
Goal-oriented management plans to meet your needs
Best-in-class 24/7 maintenance vendors and property reviews to keep your investment appreciating

RENEW
The result of ready, select, protect is a quality tenant who will renew a lease and enhance the return on your investment. 
Advanced Renewal Process gets ahead in the process in order to keep great tenants
Analyze tenant payment performance and make recommendations 
Assess property condition and return to gold standard
Perform market analysis to ensure rent accuracy

ONLINE ACCESS
•	Online owner / tenant portals
•	Service / work orders request
•	Online rent payment
•	On demand information 24/7

MAINTENANCE
•	Request triaging
•	Vendor coordination
•	Project oversight

PROPERTY ACCOUNTING
•	Financial budgets / cash position
•	Maintenance cost & invoice
•	Banking activity & deposits
•	1099 issuance electronically

LEGAL & COMPLIANCE
•	Property filings
•	Ensure compliance with Fair Housing
•	Assist on legal resolutions / evictions

REAL ESTATE BROKERAGE
•	Shown by PMI or licensed agents
•	Tenant screening (online app)

PRE-MARKETING
•	Assessment of property
•	Recommend improvements
•	Set optimal price

VENDOR MANAGEMENT
•	Work orders & progress report
•	Time tracking & comments
•	Inspections & pictures

REPORTING
•	Monthly operations & financial reports
•	Issues logs, tenant, repairs, contracts

ADVERTISING
•	Professional photos and Signage
•	Ads on 21+ RE sites & PMI website
•	Videos, staging recommendations

TENANT RELATION MANAGEMENT
•	Negotiate lease agreement
•	Manage day-to-day communications
•	Issue resolution

OWNER BENEFIT PACKAGE
•	Rent Protection, receive up to 2 months of lost rental income. 
•	Legal & Re-Tenanting Expense Shield up to $1,000. 
•	Rent Advance, receive up to 12 months of rent payments upfront on qualifying leases. 
•	Real- Time Legislative Updates
•	Market & Asset Reporting


Here are some of the many benefits of working with PMI EXPerience:

- 30 Day Guarantee 
We guarantee to find a quality tenant for your rental property in less than 30days, or we will waive the first month of management fees!

-Leasing Guarantee 
You should never have to pay twice for us to find a new tenant for your property. We will find a new tenant for free if a tenant does not fulfill at least nine months of a lease term.

-Results Guarantee 
We don’t get paid until you get paid. With PMI, you will have peace of mind, knowing that we are working hard for you, and you will not need to pay us until you get results.

-Eviction Guarantee 
If a screened tenant placed by PMI ever has to be evicted, we handle the eviction process, including the costs or fees associated with eviction, up to $2,000.

-On-Time Guarantee
When a tenant pays rent on time, we promise to have your owner’s payment in your account within ten business days. If not, we will give you have that month’s management fee.

-Pet Guarantee
Most property owners are unaware of the benefits of having a pet-friendly property and that their real estate investment can become more valuable when tenants are permitted to bring pets.

-Happiness Guarantee
If for any reason you are not completely satisfied with our services, you may cancel your property management agreement without penalty with 30-days notice. 


I look forward to speaking with you soon and as always let me know if you have any questions!

Stephanie Cora
PMI EXPerience 









Specialties


HUD/Section 8

Single Home/Townhome/Condo

Long-term rental: 12+ mos.

Single Home/Townhome/Condo
Multi-family: 2-4 units
Multi-family: 5-19 units
Multi-family: 20-49 units

Reviews (51)


4.9 stars
51 Reviews
4.9 stars
51 Reviews
0.0 star
0 Reviews

reviewer image
5.0 stars
|
a month ago
Reviewed by Sarah Allen
If I could give 100 stars I would! After coming from a pretty traumatic experience managing another property solo, I knew I needed support. Stephanie and her team have really gone above and beyond for me. They listed my property, found quality renters in a short time period, and have managed end to end since inception. They've communicated clearly, promptly, and answered any questions I have. I am very happy I found PMI Experience and highly suggest working with this team to give you peace of mind. Stephanie, Jenny, and team thank you for your professionalism and kindness, what a rarity in current times.
reviewer image
5.0 stars
|
2 months ago
Reviewed by VT
PMI and Stephanie C. were great to work with from beginning to end. Stephanie is always accessible and responsive. She maintains the same excellent level of customer service and is very knowledgeable about property management.
reviewer image
5.0 stars
|
3 months ago
Reviewed by Angela Price
Working with PMI Eperience was a breath of fresh air, they were so responsive to me and my fiancé's needs and request . I would recommend this company to anyone who needs a management company to oversee their property or If you're interested in renting a property PMI Eperience is your go to!
reviewer image
5.0 stars
|
5 months ago
Reviewed by Janelle Harris
I had the pleasure of working with PMI Experience as both my rental property manager and later as my real estate agent when it came time to sell my home — and I couldn't have asked for a better experience on both fronts. As a property manager, they were proactive, reliable, and always on top of any issues that came up. They kept me informed without overwhelming me, and handled everything from tenant relations to maintenance with professionalism and care. The portal is helpful to remain in the loop, also. When I decided to sell, I knew there was no one better to guide me through the process. PMI Experience made the transition seamless. The knowledge of the market, attention to detail, and commitment to getting the best outcome truly stood out. Thanks to PMI, the home sold quickly and at a great price. I’m incredibly grateful for the support over the years and would highly recommend PMI to anyone looking for a dependable property manager or an outstanding real estate agent.
reviewer image
5.0 stars
|
6 months ago
Reviewed by Jason Holmes
PMI did a fantastic job providing us with necessary shelter during our time of distress. Stephanie Cora was excellent with her service & guidance of providing coverage for us. Glad to be back at our primary home; thank very much for everything! Glory to God🙌🏽
reviewer image
5.0 stars
|
6 months ago
Reviewed by Samantha Alvarado
Fantastic property management company! I've had such a great experience working with them. Stephanie is not only incredibly professional but also kind, responsive, and genuinely cares about her clients. She goes above and beyond to ensure everything runs smoothly. If you're looking for a reliable and trustworthy property management team, I highly recommend them—you won’t be disappointed!
reviewer image
5.0 stars
|
a year ago
Reviewed by Colleen Washburn
As a vendor, I've worked with Stephanie for 2 years, and it's been a great experience. She's professional, responsive, and makes our collaboration seamless. Highly recommend her property management services!
reviewer image
5.0 stars
|
a year ago
Reviewed by Cynthia McCormick
I have worked with Stephanie for more than a year. She has been very responsive to my questions and concerns. Stephanie is truely customer service friendly. She handled any projects within my rental property with efficiency and controlled cost. I look forward to continuing our work relationship.
reviewer image
5.0 stars
|
a month ago
Reviewed by Sarah Allen
If I could give 100 stars I would! After coming from a pretty traumatic experience managing another property solo, I knew I needed support. Stephanie and her team have really gone above and beyond for me. They listed my property, found quality renters in a short time period, and have managed end to end since inception. They've communicated clearly, promptly, and answered any questions I have. I am very happy I found PMI Experience and highly suggest working with this team to give you peace of mind. Stephanie, Jenny, and team thank you for your professionalism and kindness, what a rarity in current times.
reviewer image
5.0 stars
|
2 months ago
Reviewed by VT
PMI and Stephanie C. were great to work with from beginning to end. Stephanie is always accessible and responsive. She maintains the same excellent level of customer service and is very knowledgeable about property management.
reviewer image
5.0 stars
|
3 months ago
Reviewed by Angela Price
Working with PMI Eperience was a breath of fresh air, they were so responsive to me and my fiancé's needs and request . I would recommend this company to anyone who needs a management company to oversee their property or If you're interested in renting a property PMI Eperience is your go to!
reviewer image
5.0 stars
|
5 months ago
Reviewed by Janelle Harris
I had the pleasure of working with PMI Experience as both my rental property manager and later as my real estate agent when it came time to sell my home — and I couldn't have asked for a better experience on both fronts. As a property manager, they were proactive, reliable, and always on top of any issues that came up. They kept me informed without overwhelming me, and handled everything from tenant relations to maintenance with professionalism and care. The portal is helpful to remain in the loop, also. When I decided to sell, I knew there was no one better to guide me through the process. PMI Experience made the transition seamless. The knowledge of the market, attention to detail, and commitment to getting the best outcome truly stood out. Thanks to PMI, the home sold quickly and at a great price. I’m incredibly grateful for the support over the years and would highly recommend PMI to anyone looking for a dependable property manager or an outstanding real estate agent.
reviewer image
5.0 stars
|
6 months ago
Reviewed by Jason Holmes
PMI did a fantastic job providing us with necessary shelter during our time of distress. Stephanie Cora was excellent with her service & guidance of providing coverage for us. Glad to be back at our primary home; thank very much for everything! Glory to God🙌🏽
reviewer image
5.0 stars
|
6 months ago
Reviewed by Samantha Alvarado
Fantastic property management company! I've had such a great experience working with them. Stephanie is not only incredibly professional but also kind, responsive, and genuinely cares about her clients. She goes above and beyond to ensure everything runs smoothly. If you're looking for a reliable and trustworthy property management team, I highly recommend them—you won’t be disappointed!
reviewer image
5.0 stars
|
a year ago
Reviewed by Colleen Washburn
As a vendor, I've worked with Stephanie for 2 years, and it's been a great experience. She's professional, responsive, and makes our collaboration seamless. Highly recommend her property management services!
reviewer image
5.0 stars
|
a year ago
Reviewed by Cynthia McCormick
I have worked with Stephanie for more than a year. She has been very responsive to my questions and concerns. Stephanie is truely customer service friendly. She handled any projects within my rental property with efficiency and controlled cost. I look forward to continuing our work relationship.

Our Team


Stephanie Cora Cruz