Business Page
Keyrenter Premier Property Management
Property Manager
4.6 stars
126 Reviews
Markets served
Scottsdale, AZ
Mesa, AZ
Cave Creek, AZ
Fountain Hills, AZ
Glendale, AZ
Surprise, AZ
Tempe, AZ
Paradise Valley, AZ
Licenses, Designations or Certificates
Real Estate Broker Certified Residential Property Manager Real Estate Agents BR658846000
About us
At Keyrenter Premier, we know that a penny saved is a penny earned. Let us show you how we help our clients save and earn more with the most extensive tenant screening processes and value-based pricing. We offer a series of guarantees that—when bundled—almost entirely eliminate the headaches of being a landlord in today’s highly litigious and housing-regulated environment. Leasing Guarantee - We guarantee we will place a qualified tenant within 4 weeks or you will not pay 2 months worth of management fees. Placement Guarantee - We will waive our leasing fee if a tenant we have placed vacates the property within the first 6 months. Pricing Guarantee - We guarantee we will honor the same management fee for 2 years under management. Pet Damage Guarantee - We guarantee we’ll cover the cost of any pet damage beyond the $250 pet fee.
Specialties
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Reviews (126)
4.6 stars
126 Reviews
4.6 stars
126 Reviews
0.0 star
0 Reviews
5.0 stars
6 months ago
Reviewed by
Jean Robillard
This company and the people in it especially Kenan did everything they could to make the transition for me from my home of 16 years to an apartment that I am now renting and key renter is managing very very smooth! Their attention to detail their customer service their response time everything they did from beginning to move in and beyond was extraordinary! I highly recommend this company and the people in it who are gracious and kind and patient!
5.0 stars
7 months ago
Reviewed by
Doris Lazarus
I had the pleasure of working with Glenn at Keyrenter Property for the past 2 1/2 months. Glenn was beyond committed and conscientious in addressing all of our needs. She was in constant touch with us, promptly responding to every request we made. Glenn treated us more like family than clients. She is extremely experienced and her kind, caring attention meant more than words can say. She is a true professional, the gold standard for her industry. We have dealt with many property managers in our years of seasonal rentals in Scottsdale. But never, before have we been treated with more personal, experienced care. Glenn was available to us day and night and we cannot put into words how much her ongoing attention meant to us. She turned our rental unit into a home!
5.0 stars
8 months ago
Reviewed by
Pass 0ver
We've had a great experience with Keyrenter Premier Property Management. Their team is responsive, professional, and easy to work with. Miasia has been especially helpful, always addressing our questions and concerns promptly. Highly recommend their services!
5.0 stars
8 months ago
Reviewed by
Eric Turner
Our experience with Keyrenter Premier has been fantastic. Corinna was beyond helpful with our move in process, willing to help us at the apartment within 15 minutes on a holiday weekend. She had been very responsive with all of our communication ahead of time and helped us out of a bind. It's hard to find a property manager that has the servicing ability of Keyrenter, they are top notch and I'd recommend them to anyone looking to rent here in the Phoenix area.
5.0 stars
8 months ago
Reviewed by
L V
Sign with them about 9 months ago. Our property manager did an excellent job overseeing our recent renovations. They not only found reliable vendors but also negotiated favorable terms on our behalf. Throughout the process, they kept us informed with regular updates on timelines and progress. Additionally, their insights into the local market were invaluable, providing us with accurate predictions and helping us make informed decisions. I'm still signed with them and looking forward to our new working relationship.
1.0 star
Edited 6 months ago
Reviewed by
Francis Victoria
I am writing to express my extreme dissatisfaction with my experience renting from Keyrenter Premier. The lack of timely maintenance and response to urgent issues has been incredibly frustrating.
Air Conditioning: In August, during a period of 118°F heat, we were left without air conditioning for over 5 days.
Refrigerator: We also went without a fridge for more than 5 days, which is unacceptable for any tenant.
Showers: Most recently, both showers in our unit have been out of service since December 21st, and we are still waiting for repairs.
These issues have caused significant discomfort, and the lack of communication and urgency in resolving them is incredibly unprofessional. I am disappointed that despite multiple requests and follow-ups, the necessary repairs have not been made in a reasonable time frame.
I hope this message serves as a reminder to improve the quality of service and prioritize the well-being of your tenants.
****UPDATED RESPONSE****
I would like to add that your response is invalid. You did not help with any costs. I actually had to file a claim on my renters insurance to cover the cost of a hotel. Thank you though for lying and trying to act like you did something great. Also, you have yet to return my deposit and it’s been over 14 days. *RENTERS BEWARE*
I’m not sure if they’re paying people to review them, but they’re a scam artists.
5.0 stars
a year ago
Reviewed by
Daniel Ahluwalia
We have used other property management companies to manage or rental property in the past and Keyrenter Premier as exceeded our expectations. Jim and his team are amazing to work with and are true professionals. The online portal allows you to see a detail view of all property activity including rent payments/expenses. Not only do they do a great job for the landlord they also take great care of the tenants to make sure they are getting all their needs met. If you own a rental property in Arizona I highly advise you talk to Keyrenter Premier. Thanks Jim and Dena (our amazing property manager).
5.0 stars
2 years ago
Reviewed by
Lisa
Working with Keyrenter has been such a breath of fresh air! From start to finish, the process was smooth, transparent, and super easy. The amount of automation Keyrenter has deployed makes everything seamless...from application through move in and beyond. I'm grateful they've put tools in place that make tenant support and communication quick and fruitful.
Kenan has been a stellar contact from day one! He's a top-notch communicator and all around great person to work with. I love my new place and expect the rest of my time here will meet or exceed my current experience with Keyrenter based on how great they've been so far!
5.0 stars
6 months ago
Reviewed by
Jean Robillard
This company and the people in it especially Kenan did everything they could to make the transition for me from my home of 16 years to an apartment that I am now renting and key renter is managing very very smooth! Their attention to detail their customer service their response time everything they did from beginning to move in and beyond was extraordinary! I highly recommend this company and the people in it who are gracious and kind and patient!
5.0 stars
7 months ago
Reviewed by
Doris Lazarus
I had the pleasure of working with Glenn at Keyrenter Property for the past 2 1/2 months. Glenn was beyond committed and conscientious in addressing all of our needs. She was in constant touch with us, promptly responding to every request we made. Glenn treated us more like family than clients. She is extremely experienced and her kind, caring attention meant more than words can say. She is a true professional, the gold standard for her industry. We have dealt with many property managers in our years of seasonal rentals in Scottsdale. But never, before have we been treated with more personal, experienced care. Glenn was available to us day and night and we cannot put into words how much her ongoing attention meant to us. She turned our rental unit into a home!
5.0 stars
8 months ago
Reviewed by
Pass 0ver
We've had a great experience with Keyrenter Premier Property Management. Their team is responsive, professional, and easy to work with. Miasia has been especially helpful, always addressing our questions and concerns promptly. Highly recommend their services!
5.0 stars
8 months ago
Reviewed by
Eric Turner
Our experience with Keyrenter Premier has been fantastic. Corinna was beyond helpful with our move in process, willing to help us at the apartment within 15 minutes on a holiday weekend. She had been very responsive with all of our communication ahead of time and helped us out of a bind. It's hard to find a property manager that has the servicing ability of Keyrenter, they are top notch and I'd recommend them to anyone looking to rent here in the Phoenix area.
5.0 stars
8 months ago
Reviewed by
L V
Sign with them about 9 months ago. Our property manager did an excellent job overseeing our recent renovations. They not only found reliable vendors but also negotiated favorable terms on our behalf. Throughout the process, they kept us informed with regular updates on timelines and progress. Additionally, their insights into the local market were invaluable, providing us with accurate predictions and helping us make informed decisions. I'm still signed with them and looking forward to our new working relationship.
1.0 star
Edited 6 months ago
Reviewed by
Francis Victoria
I am writing to express my extreme dissatisfaction with my experience renting from Keyrenter Premier. The lack of timely maintenance and response to urgent issues has been incredibly frustrating.
Air Conditioning: In August, during a period of 118°F heat, we were left without air conditioning for over 5 days.
Refrigerator: We also went without a fridge for more than 5 days, which is unacceptable for any tenant.
Showers: Most recently, both showers in our unit have been out of service since December 21st, and we are still waiting for repairs.
These issues have caused significant discomfort, and the lack of communication and urgency in resolving them is incredibly unprofessional. I am disappointed that despite multiple requests and follow-ups, the necessary repairs have not been made in a reasonable time frame.
I hope this message serves as a reminder to improve the quality of service and prioritize the well-being of your tenants.
****UPDATED RESPONSE****
I would like to add that your response is invalid. You did not help with any costs. I actually had to file a claim on my renters insurance to cover the cost of a hotel. Thank you though for lying and trying to act like you did something great. Also, you have yet to return my deposit and it’s been over 14 days. *RENTERS BEWARE*
I’m not sure if they’re paying people to review them, but they’re a scam artists.
5.0 stars
a year ago
Reviewed by
Daniel Ahluwalia
We have used other property management companies to manage or rental property in the past and Keyrenter Premier as exceeded our expectations. Jim and his team are amazing to work with and are true professionals. The online portal allows you to see a detail view of all property activity including rent payments/expenses. Not only do they do a great job for the landlord they also take great care of the tenants to make sure they are getting all their needs met. If you own a rental property in Arizona I highly advise you talk to Keyrenter Premier. Thanks Jim and Dena (our amazing property manager).
5.0 stars
2 years ago
Reviewed by
Lisa
Working with Keyrenter has been such a breath of fresh air! From start to finish, the process was smooth, transparent, and super easy. The amount of automation Keyrenter has deployed makes everything seamless...from application through move in and beyond. I'm grateful they've put tools in place that make tenant support and communication quick and fruitful.
Kenan has been a stellar contact from day one! He's a top-notch communicator and all around great person to work with. I love my new place and expect the rest of my time here will meet or exceed my current experience with Keyrenter based on how great they've been so far!