I have encountered a problem, that I am only getting alerts on some things through my emails. I am getting emails when I get votes or mentions but I am not getting emails for the forum post I have subscribed to, is any one else having this problem?
i am not having the same problem that you are, but i do have an issue. every time i log on to bigger pockets, it tells me that my email is not verified and asks me to verify my email. EVERY TIME!!!!! this is getting old. i cannot post or answer posts until i re-verify. tech support with bigger pockets says they see no issues
Hey @Brent Fleeman - I'm getting all alert types. Is anyone else seeing this as an issue right now?
@Joshua Dorkin I have about 90% of the forums to send me email alerts and none of them will, I am only getting certain alerts to my external email.
@Brent Fleeman - Are you talking about alerts for specific forum discussions (like this one) or for entire forum categories? It seems that you probably got an alert for this thread since you responded to quickly (my guess).
@Mark Elliott - I looked into the problem and it appears that our emails from [email protected] are bouncing each time we send them to you. When our emails bounce from an address, we are required to re-verify. There isn't a problem on our end.
Please add that email address to your email whiltelist. That should resolve the problem going forward.
@ Joshua Dorkin I get the alerts if my name is mentioned but I don't get alerts for the ones I have subscribed to in the forum section.
Hey @Brent Fleeman - It looks like you had alerts off on your settings. See the attached screenshot. I turned the alerts back on for you, and you can do the same here: http://www.biggerpockets.com/settings/notification...
@ Joshua Dorkin thank you sir. I was getting the alerts for a while and all of a sudden they had just stopped, but thanks again.
Happy to help!
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