Highest bid on a Xome.com auction (Confused)

[Sergio Baerga]

Good day bigger pockets, 

I recently Bid on a property and apparently won on xome.com. 

I met the reserve and received this email. 

"Dear Sergio,

You are the Highest Bidder ................. at $52,500.00

, plus an additional $2,625.00 for Buyer's Premium.

Here is some helpful information to help you get the transaction moving forward. Please contact us with any questions at................

Please complete the Purchase Agreement and gather your supporting documents to send to us. Please log on at www.Xome.com and complete the Purchase Agreement required to move this transaction forward.

The Purchase Agreement is to be completed within 24 hours (1 calendar day).

You can access the Purchase Agreement by clicking this link:
Complete Purchase Agreement "

After completing the purchase agreement I called them and have been in communication with the asset manager of xome.com (the person that customer service sends me to)   and also the realtor (who doesn't seem interested in knowing anything thats going on, as she doesn't know and has never dealt with Xome. Apparently there is a glitch in the system and nothing has been generated. Apparently neither side knows what is going on. The realtor put the property up for sale as of today, and I am in the dark. 

Can anyone shine some light as to how I should go about this? Is this website legit? Do they have to honor the sale due to the fact that I signed the purchase agreement and have been in contact trying to pay cash since the first day?

Any light shined would be greatly appreciated as I do not know where to go from here or where to start to see if I can purchase this property. 

[Richard Sherman]

@Sergio Baerga Awesome man!  Good work!  If it is an option in your state (some states it is mandatory) make SURE you get title insurance!!!  Just ask title/legal if that is included and if not what the cost is.  Should not be very much and you 150% want it!