Property Management Pre-authorized Repair Limit

[David Rosen]

I own some properties (mostly duplexes) in Cleveland, OH and have been looking for a new property manager. In looking for a manger I see that there is a wide range of maximum repair value that the management can authorize without my authorization. One manager had $100 as the limit, one had a $500 limit. The property manager with the $500 limit was very rude when I pushed back, saying I just needed to trust them or we shouldn't work together. In my opinion trust is earned, and $500 for one service call adds up quickly.

I was wondering if anyone has any feedback on what they have authorized for their property manager, without the manager needing to get your authorization for the repair. My hunch is $250-300 seems reasonable, but would like feedback.

Also, any recommendations on a Cleveland property manager?

Thank you!

[Nathan Gesner]

By the way, you said the last PM "was very rude" when you pushed back, but maybe they were just being honest and you didn't like the answer. I've refused to work with certain owners because they are micro-managers, penny-pinchers, dishonest, or asking me to do things that are not honest/legal/moral. Maybe they were just trying to explain that your expectations will not fit with the way they operate their business. I think that's a good sign even though they're probably not a good fit for you.