Tenant requesting mailbox access after vacating unit

[Freeman Schultz]

A work colleague and I were discussing a tenant of theirs that is vacating the unit at the end of the month.

The tenant is expecting important mail from overseas that will arrive next month. The tenant is requesting access to the mailbox for at the first week of August.

My colleague needs to hear what their bosses say. My colleague and their tenant have a very good relationship and they are thinking of allowing access to the mailbox and the building which would consist of a two keys. One for the building and one for the mail box.

My take was that they should just have their mail forwarded. My colleague told me that the mail service in that area is horrible.What my colleague is thinking of doing is just holding onto their security deposit until they get keys back.

I said they should talk to the next tenant and ask them to hold onto to the mail. But on the last day of the lease, the vacating tenants needs to return all of the keys.

[Nathan Gesner]

Quote from @Freeman Schultz:

A work colleague and I were discussing a tenant of theirs that is vacating the unit at the end of the month.

The tenant is expecting important mail from overseas that will arrive next month. The tenant is requesting access to the mailbox for at the first week of August.

My colleague needs to hear what their bosses say. My colleague and their tenant have a very good relationship and they are thinking of allowing access to the mailbox and the building which would consist of a two keys. One for the building and one for the mail box.

My take was that they should just have their mail forwarded. My colleague told me that the mail service in that area is horrible.What my colleague is thinking of doing is just holding onto their security deposit until they get keys back.

I said they should talk to the next tenant and ask them to hold onto to the mail. But on the last day of the lease, the vacating tenants needs to return all of the keys.

Tell them the mailbox is available for tenants. Once their lease terminates, all mail should be forwarded to their new address. You should not accept any mail on their behalf because it could expose you to liability.