ESA and Pet Screening.com

[Donald Paul]

I am a small landlord owning only one duplex which we have owned for 10 years.  I live in the Buffalo, NY area.  We have never allowed pets and never got a request for an ESA. 

I just got someone interested in our unit and the Zillow application said they had pets.  I replied that we do not allow pets but they came back stating they had a ESA.  

I have no idea how to handle this.  Our unit has just been completely updated with paint, flooring and carpet.  

I read where I can request a copy of their ESA letter from a licensed doctor on their letterhead, showing their address and license #.  Does the letter have to be recent?  Can I call /mail a letter to the doctor to ask when the last time the applicant was seen by the doctor?  

I see some people use petscreening.com. What are your thoughts on this company.

I know I cannot charge any fees but can add an animal addendum to my lease.  

Thanks for any insight you can provide.

[Nicholas L.]

@John Underwood

i think you have to tread lightly with both.

i just allow pets.  but people with ESAs will fight you on pet rent (ask me how i know.)

i don't have a good answer here.