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Updated over 6 years ago on . Most recent reply

Charlie Moore's profile image
Charlie Moore's profile image
Charlie Moore
  • Rental Property Investor
  • from D.C
  • Member since Apr 10, 2019

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Charlie Moore's profile image
Charlie Moore's profile image
Charlie Moore
  • Rental Property Investor
  • from D.C
  • Member since Apr 10, 2019
Charlie Moore
  • Rental Property Investor
  • D.C
102
Votes |
501
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General Landlording & Rental Properties

How do you respond to complaints

Charlie Moore
  • Rental Property Investor
  • D.C
Posted

How do you respond to tenant complaints....

2-3 business days? Depending?

Do they call you or text you?

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Nathan Gesner's profile image
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Nathan Gesner
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  • Real Estate Broker
  • from Cody, WY
  • Member since Apr 27, 2010

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Nathan Gesner's profile image
Nathan Gesner's profile image
Nathan Gesner
  • #2 All Forums Contributor
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  • from Cody, WY
  • Member since Apr 27, 2010
Nathan Gesner
  • Real Estate Broker
  • Cody, WY
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Nathan Gesner
  • Real Estate Broker
  • Cody, WY
ModeratorReplied

My policy is to respond within 24 hours. Even if it's something ridiculous that a grown adult could handle (like sugar ants next to the garbage can) I still give a response within 24 hours of the call, email, etc.

  • Nathan Gesner
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