Property Management Software

[Daniel Gage]

Hi All,

This question has been beaten thoroughly.

I have built an owner/managed portfolio of a couple hundred units.

I am old school. No online payments, maintenance requests, etc. I would like to introduce these features to improve efficiency and rent collection.

I plan on continuing to grow my portfolio. I have looked into Buildium, Appfolio, Rentec, and bit of Innago. What do people who have used varying software recommend? Also, in your response, let me know if you have used only the one you recommend or if you have used multiple, or even if you have a friend/colleague who uses a different software and has given you a review on that particular software.

Pricing is always important, but functionality/usability is more important.

I am trying to get up and running by June 2020. We move fast.

Thanks for the recommendations.

[Nathan Gesner]

I agree with @Soh Tanaka: you will never find the perfect software.

I highly recommend you look at 2-3 different systems. Sign up for a trial version and then put it to the test. Load properties and units. Market them. Submit a fake application and check for ease-of-use and quality of reports. Receive rent payments. Make owner draws. Run reports to see if they provide the information you need in a format you like. Submit maintenance and track through to completion. Get a feel for the software to see if it's easy to use. Also compare prices and check for "add-on" features that will drive the price up.

I use Propertyware and love that it allows custom fields so I can track the information that's important to me. I used Buildium for a few years and they had some great features and a lower cost, but there were too many things missing or things that took too many steps to complete and it was making my job difficult.

Settle on one software and use it. There will always be a shiny object to chase, but you're usually better off sticking with what you've got unless there's a real deal-breaker problem.