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Updated over 4 years ago on . Most recent reply

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Nathan Gesner
  • Real Estate Broker
  • Cody, WY
41,447
Votes |
28,238
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Tenant claims money was stolen. How would you respond?

Nathan Gesner
  • Real Estate Broker
  • Cody, WY
ModeratorPosted

Tenant made an ACH payment for February rent. The ACH payment was rejected due to non-sufficient funds. Four days later, the tenant made another ACH payment. It was also rejected for non-sufficient funds. When I asked the Tenant to explain, he said "Someone took my identity and stole my money."

How would you handle this?

  • Nathan Gesner
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The DIY Landlord Book
4.7 stars
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667
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587
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Julie Hartman
  • Property Manager
  • Denver, CO
587
Votes |
667
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Julie Hartman
  • Property Manager
  • Denver, CO
Replied

Funny how these events seem to occur right around the first of the month. Weird. 

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