Buying from Holton Wise- poor communication
I made a offer on a property HW has listed via my agent yesterday. All cash, 7k under 135k ask after determining the flat roof was in need of repairs. My agent followed up later in the day after submitting the offer earlier in the day via their submission link with their receptionist and said she was quite abrasive and rude. She seemed bothered by the phone call.
I feel I made a reasonable offer and requested a 8pm response. No response came yesterday however this morning we received one simply stating no showings are available for occupied units offer declined.
I agree this time, it seems abrasive and short. No direction, almost like they could care less about representing their seller (another BP member). Why are you declining the offer, what can we do to make a deal? We have toured the available unit, we are requesting to see the other units after an accepted offer. We offered all cash, accepted no repairs will be made. How do you work with a company who isn’t working with you? More importantly, who would want this level of service from their selling agency? I expect more from an agent hired to sell my property.
I guess when you spread yourself out thin and try to be a one stop shop for investors customer service has to go to the wayside. I would not want this level of effort representing one of my properties. Good luck to the party hoping to sell their property with this level of effort and communication.
I made a reasonable offer, followed all protocols and rules set forth and what we were given in return was not much to work with.
- Real Estate Broker
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Lol I coulda told you you've been doing it wrong with all the Cleveland = Bad. Columbus = Good marketing.
J.K. - I actually took inspiration from one of your hand made charts when I drew that big ole' arrow to the inspection report attachment for Brad because he missed it the 1st 9 times I posted it.
Why don't you post that bad boy for the BP Nation. It was truly a work of art.
James, yes I missed it in your screen shot. My realtor missed it in your message to her. I reached out to her about it and she sent me the screen shot, which It is indeed attached but blends into your signature on mobile. I’m sure she isn’t the only one who had missed it as most realtors are operating via phones in the field. It was a mistake and I wish I would have know or had that information. She attempted to call and was met with what ultimately prompted this post.
I am moving on. We all have learned something here, and that is the entire point of bigger pockets as a whole. Have a good day.
- Real Estate Agent
- Columbus, OH
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I have been selling the originals for millions in Ethereum
- Remington Lyman
- [email protected]
- 6145418475
- Podcast Guest on Show My Job Laid Me Off, So I Replaced My Salary with Rentals
This isn't rude, and you shouldn't take things personally in this business.
Awh, but can he see each unit? How many times? Pre purchase? Inspection? Follow up to inspection? Final walk through?
@Brad Fausett
Thanks for admitting the report was indeed attached.
One more thing to clarify - what part of the POF had your name on it? Was the referenced bank account a joint account?
@Brad Fausett welcome to the real estate world. Learn, listen, think, and be consistent. There are a lot of deals and opportunities out there. Search for another one.
I also did not find anything rude with the response. I also do not see where it was "poor communication" as noted in the heading.
- Chris Seveney
@Brad Fausett
I’m glad you have shed some light on the character of James Wise.
But there is a lot of blaming going on here with both sides, and no one wants to admit to making any mistakes.
I probably won’t do business with HW in the future due to the vindictive way he handled this whole BP post and saying that all the fault was with Brad and his own company did nothing wrong. That’s no way to earn my respect for sure.
- Real Estate Broker
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Maybe I can just buy one from you then? Don't worry, no financing needed. I know a guy, who knows a guy, who's got the funds in his account.
Unfortunately, biggerpockets is not "Yelp for Real Estate co.", because most folks here are the professional and seller who benefits in higher real estate transaction.
You may want to create or join such "Yelp for RE co." if there're any, such as investor club or such where the member is from the buy-side investor only.
Response seems fine. In Chicago lots of agents don't even take the time to respond rejected when they don't accept your offer. Markets hot if you want property give a better offer that will get accepted.
@Brad Fausett if indeed the property has dog cruelty going on and requires industrial rat killers to keep it habitable (though no remediation for black mold), are you not happy that you didn’t do business with someone who takes pride in representing/selling such properties? Or are you unhappy that you couldn’t patronize such things?
have been wondering the same with @Tushar P. :) In fact the seller doesn't respond, I thought you shall be happy, but I could be wrong..... there're thousand of real estate being sold every day, you can even choose the seller that you want to work with.
Who makes a lowball offer in a Seller's Market?
@Brad Fausett, personally I am surprised that a 'local' would use @James Wise. I have found his YouTubes to be entertaining, but would never set foot into one of his turnkeys.
James' business model looks like a 'honest version' of Clayton Morris. James will tell you the property is in the 'hood, where as Clayton was trying to peddle D/F properties as C.
I'm not saying they aren't right for someone else, but I don't feel they are the right thing for me. And I view them as probably being unprofitable from an ownership point of view. I want to be where things are appreciating and the only thing I see appreciating in Ohio is taxes. :-(
And there are easier ways to make $$$, if that is the goal, with much less risk/headache. The stock market, right now, is like shooting fish in a barrel. Pick one, any one. ;-)
In my estimation, you will be 3rd or 4th on the list for 'profits', if there are any. The 'pecking order' is as follows:
1. State of Ohio, property taxes are high.
2. Company that maintains the property/fixes things (Not sure if H/W does that in-house or contracts it out)
3. H/W for Property Mgmt.
4. You (maybe).
I have watched a number of James' YouTubes. Dumpster fire, house fire, trash heap, scary tenants, appear to be the norm. Not sure why anyone would want to 'invite' that type of chaos into their lives for a sub-5% COC return.
- Real Estate Consultant
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yes the appreciation VS the cash flow debate.. I don't know for certain but I think James company is strictly a broker of rental properties and you can pick services from them ala carte ??? Morris as you noted was very deceptive / fraudulent / and many think criminal in his MO.
These markets serve a purpose for many especially high value markets were so many simply don't have enough horse power to partake at all. So instead of doing nothing they go to where they can pull it off financially and fulfill their dream of being an investor / landlord .. No one really knows how they are going to do until they have owned these for a number of years.. And for sure if your going to invest with the idea that cash flow is the main benefit IE live off of it then scale is important takes a lot of doors at 100 or 200 a month to make an appreciable dent in ones life style while tying up a boat load of your borrowing power.. This is why I think MF is so hot these days folks can buy one prop and have 20 to 40 doors or hundreds of doors.
End of the day though many investors simply want to stay close to home and invest in their markets they feel comfortable doing that even if its not the best place in the US to buy..
- Jay Hinrichs
- Podcast Guest on Show #222
@Jay Hinrichs, the pandemic has seen rents AND appreciation skyrocket in my area. The purchase price is one thing, but I think the added risk of non-paying tenants will impact ALL renters as we move forward.
The increase in rents, over the last 2 years, is so much that my rents are woefully behind IF any of my properties were to be marketed today.
Obviously there are a FEW differences. For one, ALL of my tenants have been with me over 3 years. One has been with me 7 years. I was not impacted by non-paying tenants except for one that I put on a payment plan. That family is now caught up.
There is a greed/fear factor involved, as usual. I did not raise ANY of my rents in 2020. In good faith I just couldn't do it.
I told my tenants last March we would get thru this together, but we needed to work together if there were any issues. I count myself fortunate as there was only one minor non-pay. On a personal side I experienced my own job loss, but was only out of work for 4 weeks.
At the end of the day I decided to 'dance with who brung me' vs 'what's behind the curtain'. ;-)
JH youtube channel is very educational. Thanks ! that's the way it should be displayed so the public understands the risk of having rental property. JH is doing a great job on this aspect.
As for the house, JH is a broker and not a turnkey provider.
- Real Estate Broker
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Hopefully this post will clear things up for Alan Grobmeier and anyone else who may also be confused as to how we operate here at HoltonWise and on HoltonWiseTV.
We don't as a business model even engage in traditional turnkey sales. I have nothing against turnkey providers nor am I speaking ill about the turnkey business, it's just not what we do at HoltonWise. To make this as crystal clear as possible so that we are all on the same page - when I say traditional turnkey sales I am talking about my company buying distressed properties, fixing them and then reselling them. Now having said that, HoltonWise owns a considerable amount of rental property in the Cleveland market and we do from time to time sell properties as anyone else would. This however is not what I would anything more than a one off when you look at our business model as a whole as this amounts to no more than 1%-2% of the property videos you see on HoltonWiseTV.
As for the videos that you on see on HoltonWiseTV there are two ways you can buy property from us. Both of these come with the full set turnkey services provided to you on an ala carte basis. We can provide you as many or as few of the normal turnkey services you may or may not need including property management, construction/maintenance, landscaping/snow removal, rental property insurance and Broker representation.
- Option 1 is The Investment Properties For Sale Show - These are properties we are hired to sell by the sellers approx 98%-99%. The 1%-2% of the time HoltonWise is the actual seller is always disclosed. When working with sellers we explain we will create the videos and give the buyers the most transparent look into the ownership experience of said property. We market and sell properties ranging from A Class to F Class and anything in between. We are a real estate brokerage, we sell whatever comes though the door in the most open, honest and transparent way possible.
- Option 2 is The MLS Search & Analysis Show - These are properties buyers have asked us to find and analyze for them. We have no affiliation with the seller. We are not the listing agents. We are either finding properties based on your criteria and giving you are completely unbiased thoughts on them or you are sending them to us and we are giving you our completely unbiased thoughts on them. The types of properties you folks buy are totally irrelevant to HoltonWise. Alan clearly has a problem with buying low income high risk rental properties. That's fine by us. When we are working with investor buyers they fill out their information on what they want and we bring them what is available that best fits their needs along with my take on what they are trying to buy, how I think it will perform and how I think it will work in regards to their overall business model.
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I'm not sure who you are referring to when saying JH?
- Real Estate Broker
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This is correct Jay, we are a Broker with Ala Carte services. See my response to Alan Grobmeier above for a more detailed response as to exactly what we do and how we do it. The comparison to Clayton Morris was way off base and honestly rather ironic given who I am, the Clayton Morris content I've produced and the money I've spent beating Clayton Morris in a $7.2 Million lawsuit.
@James Wise, 'Alan clearly has a problem with buying low income high risk rental properties.'
Before I get into the rest of this post, I would like to commend you on an entertaining YouTube channel. :-) I realize I do not have the number of properties you manage and never will. But I have not gone thru, as an owner, even a MINUSCULE fraction of the problems you encounter and post on YouTube. I have yet to encounter a dumpster fire or other calamities you have posted. I guess it's 'dumb luck' on my part, but I think it has more to do with business model.
Many of your owners, or perhaps even yourself, encounter tens of thousands of dollars of damage on some of these properties. That has to eat into YEARS worth of profit margins, no matter the price of the property. In some cases the damage MIGHT be more what the property cost to purchase. Yikes!
I apologize if I offended you with regards to the CM contrast. It is my belief that CM could be YOU, if he was an honest person & operated with integrity. Obviously you are making money doing what you are doing or you wouldn't be doing it. ;-)
There is nothing wrong, ethically, with running D/F properties. After all, somebody's gotta do it. A friend of mine has 32 doors in what I would call D class. He could write a book on reasons rent is late. I can't write that book. That's not my experience.
The 'problem', however, is that many of these investors, even newly accredited ones, really have no idea of the real risks they are signing up. Add in, what I would call a low return for an elevated risk, & I don't see these types being a bargain for the first-time Cali landlord.
They'd be better off buying their stock options with cash and selling covered calls.
Hard to understand the motivations of the buyer's agent here. One obvious step you can take is to lodge a complaint with this broker regarding the unprofessional treatment. If that does no good, you could take this issue to your real estate board for possible censure and/ or fine. In the end, if this is how they treat potential buyer's you wouldn't want to live through a full-on transaction with them-that would be a nightmare.







