Updated about 3 years ago on . Most recent reply
No Communication from Prop Manager
I am working with a property manager in Texas to manage 2 locations. I do not live in the same city where the properties are. How should I handle their lack of response to emails, texts, or calls? In the beginning, I said just I only want to be notified of major issues but I have not had consistent payouts in both dollar amount and timing month over month and no explanation. We did sign an agreement to manage for a year but should I just ask to terminate our agreement? Seek legal help? Send a certified letter? I still need to know why my payments are wrong...etc. I wouldn't say they are stealing just not managing it correctly.
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Most property managers will send you monthly statements so even if they don't tell you about minor repairs, you should be able to see it on the statement.
I had one property manager like this and found another to replace them. If they seem incompetent, it is worth the cancellation fees to move to a better manager.