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Posted almost 15 years ago

Think inside the box, literally - using dimensional mail

To get the creative juices flowing, I asked a potential client if he had any ideas on how he would use the list of homeowners that are preforeclosure, and he came up with what I thought was a hugely clever strategy – fortune cookies.

A troubled homeowner would be sent a custom fortune cookie. When the homeowner opened the fortune cookie, they would be greeted with a slip that said, “Solve your home problem – call me. 555-5555.” How clever is that?

I didn’t get the name of the website that crafted these custom fortune cookies, but later, did a Google search for “marketing fortune cookies”, “custom fortune cookies”, and the like, and a handful of promotional companies came up on the search.

This brings up a great point – the more creative you get in your campaign to troubled homeowners, the greater your ROI. Dimensional mailings can come in many forms, but they have one thing in common – they are guaranteed to get opened. Imagine children hovering under a Christmas tree opening presents, and it’s easy to understand why.

Sure, the costs of mailing something other than an envelope can be high, but the Return on Investment is superior to sending something flat. I’ve heard of double-digit response rates when using dimensional mailings because they are unique and commands the attention of their recipient – they are screaming to be opened. It’s not about ROI anymore… it’s about Return on Creativity.

When we provided a list of new homeowners that recently moved in, a few clients used dimensional mailings with stunning success. For example,

  • A dentist sent a manilla folder with “Dentists” in the subject line, for easy filing. Inside the folder was helpful oral hygiene tips, a profile of the dentistry, and, get this – a toothbrush with the practice’s contact information. The cost per mail piece was high, but the response it yielded was well worth the investment.
  • Similarily, a landscaper in Colorado sent out an evergreen sapling to new homeowners. This creative mailing ”sprouted” many new jobs.

If you think inside the box and use dimensional mailings, your fortune cookies will read, “More consummated transactions.”


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