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Lodgify Property Management Software: BiggerPockets Review

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Lodgify’s rental property management software is best for owners of vacation rental properties, as well as property managers. The platform allows users without tech training to build websites to maximize revenue and minimize effort. It’s marketed toward users with one to 100 listings, but can accommodate more with a custom subscription.

Quick facts

WEBSITE BUILDER
Lodgify's primary services include a website builder to create sites with fully integrated booking systems, allowing vacation rental owners to increase their number of direct bookings and avoid commission fees.

UNIFIED CALENDAR
Users can receive and manage all bookings from their vacation rental website as well as any other external channels, such as Airbnb, VRBO, Expedia, or Booking.com, on one central dashboard. Any changes made in one calendar automatically sync to all others. This helps vacation rental professionals save time, maximize revenue, and avoid issues like double bookings. Additionally, users can also block dates on all platforms simultaneously.

RATE ADJUSTMENTS
Users aren't limited to one standard rate. Lodgify allows investors to automate rates for seasonal fluctuations and manually create quotes for particular guests.

PAYMENT PROCESSING
Lodgify has payment-processing functionality, which allows users to take credit card payments through the built-in vacation rental booking system. SSL-protected sites built through the platform can accept worldwide currencies. Users need a Stripe or PayPal account in order to accept these credit card payments.

ACCOUNTING
Lodgify's accounting module allows for centralized and organized financial tracking.

COMMUNICATION
The platform enables easy communication with guests, allowing for automated correspondence such as email and SMS responses.

SHARED ACCOUNTS
Lodgify allows subscribers to share accounts with multiple users via individual logins, an especially useful feature for property managers.


Pricing

Lodgify pricing starts at $12 per month and varies depending on the total number of rentals and features. To determine the price for their exact number of listings, potential users can slide a tool on the company’s pricing page to see how any number of properties impacts the calculation.

STARTER TIER
The “Starter” tier starts at $12 per month and maxes out at $39 per month. It includes: 
  • Website
  • Property management system
  • Channel manager
  • Reservation and payment system
  • Mobile app
  • Reservation inbox
  • Free domain. 
This tier comes with a booking fee of 1.9 percent, charged on all bookings, including those received through the website and API connected channels (Airbnb, Booking.com, Vrbo/HomeAway and Expedia).

PROFESSIONAL TIER
The “Professional” level starts at $32 per month, increasing up to $675 for 100 listings. It comes with: 
  • All the Starter features 
  • Manual payments
  • Damage pre-authorization
  • No booking fees. 

ULTIMATE TIER
The “Ultimate” level starts at $48 per month and ranges to $918 for 100 listings. This tier includes:
  • All the Starter and Professional features
  • Expanded dashboard
  • Task management
  • Accounting
  • Expense reporting
  • Owner reports
  • Guest app
  • Access to premium customer support. 

There’s a 20 percent discount on annual rates and a 25 percent discount on Lodgify’s two-year plan when paid upfront. Prepaid plans also come with a custom domain included.



Pros and cons


PROS

  • Because Lodgify fully simplifies the website-building process, users without any coding training or special proficiencies should find it easy to use. 
  • Lodgify’s direct-booking and calendar-syncing features help maximize revenue and minimize management effort.
  • BiggerPockets forum user Sofia Sharkey appreciates that Lodgify, unlike some competitors, offers an individual website per listing.


CONS

  • The costs of Lodgify feel steep for some users. 
  • Some users have reported bugs while using the platform.
  • Users report spotty customer service experiences.
  • Although Lodgify claims it helps vacation rental professionals gain independence and minimize commissions through increased direct bookings, some users find fault with the execution of the entire premise.


Lodgify and real estate investors

Founded in 2012 and based in Barcelona, Lodgify’s software-as-a-service platform is meant to simplify vacation rental marketing by allowing owners and property managers to create their own websites with direct-booking functionality, thereby avoiding commission fees. 

Lodgify is meant for both owners and property managers of vacation rental properties. It’s ideal for users with between one and 100 listings with a need to comprehensively market each with a dedicated website and direct-booking platform. It’s likely not the best tool for users who only rent out their properties part time, or owners who only rent a portion of a space, given Lodgify will exceed their marketing needs at their expense.

The platform is also right for users without substantial site-building training and coding know-how, because it simplifies the process so that such skills are not necessary. It makes tools that are easy for guests to use on the front end, and also helps users with backend processes like SEO, all with the goal to help drive revenue directly to users’ sites, thereby minimizing commission fees that come with bookings through other platforms.



What BiggerPockets users say

  • Added services is an extra fee upgrade. ... Expensive. –Ruth Blue
  • On paper, Lodgify has everything I need. ... However, it's glitchy and the service is terrible. –Sara Abernethy
  • Customer service was difficult to work with. ... Fast-talking salesmen and slow-responding customer support once you pay the onboarding fees. –Chase Hoover
  • I don't see Lodgify as independent. ... It really is just another way to list but you are still beholden to them… If you want an independent site, build your own. –Michael Baum
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