Action: choose one tool today, load three templates (maintenance, late rent, renewal), and turn off direct texting.

Your VA load is a good option that you may want to save for later. 

Focus on improvements that attract quality tenants, justify higher rents, and survive use and abuse for the long haul.Our Rochester property management experts have identified the rental property upgrades that consistently pay off in Rochester's competitive market.Why Smart Upgrades Matter for Rochester Property ManagementRochester NY rental properties face unique challenges – from brutal winters that test materials to a competitive market where property management companies must help landlords stand out.

Then I would verbally tell them after that that I will call the new landlord and tell them that you didnt pay rent . 

I would ask the cleaners to pick something up if needed, pay them for the cost of supplies plus their time.

This property will cash flow as it sits right now even with a DSCR loan and a high rate of 7%.Tenant #1- The highest paying tenant that just moved in this year. 

That's a loaded question.

Electric can also be an issue in California, but it sounds like that you've checked on that...but sometimes just because a lot is infill with poles everywhere doesn't mean that the electric company wouldn't require a long amount of time to process electrical plans on their end and sometimes they end up having to replace a pole or add a transformer, etc due to additional load demand. 

Being right doesn’t pay the bills.

@Rick Recker Given their high W-2 income, debt-free position, and goal of reducing future taxes, the best move is to front-load deductible expenses and convert assets into tax-efficient income streams.