I'm still in the process of finding an alternative solution but I thought I'd leave this here as a warning for others looking to make a decision.For reference, I'll just post their email response to me here:As we review your inquiry, we would like to remind you of the following key points from our Terms of Use:In no instance shall ShinePay be liable for any of the following:"Lost revenue from service interruptions.Lost revenue stemming from delays, malfunctions of any product.unauthorized gains access to your account or due to shared passwords or if your password is hacked.Destruction to properly, places, or personal injury resulting from the installation, misinstalling, or misuse of any product.Lost revenue from entering the wrong account number for ACH or other bank transfer or money transfers or due to any delay in receiving funds.Damage to your structure, machines or car resulting from use or installation of our products.Any funds collected that are paid to a person that does not own the property.Any harm from defeating the lock and technology that controls the lock to a device.Failure to properly service any product or machine."

We only address power outages, as such:Landlord is not liable for any interruption or malfunction of service.

Despite this, the worker helped me identify the issue: two toilets with malfunctioning fill valve systems.

We are not liable for interruption or malfunction in service.

I was told by contractors that a home may pass an inspection but once someone is living in it and putting daily stress on the house, things will start to malfunction.

I was told by contractors that a home may pass an inspection but once someone is living in it and putting daily stress on the house, things will start to malfunction.

Tenant will be responsible for all charges associated with malfunction of the system due to misuse.

Recently, our PM company  responded to a work order to fix a malfunctioning microwave.

As an aside, a contractor told me that a property can pass an inspection but once someone is living there and putting daily stress on the house, things can start to malfunction.

A number of contractors have told me though even if a house can pass most points of an inspection, but once an occupant (the tenant) is living there and putting daily stress on the house, things start to malfunction.