However I am disappointed you are not reviving Blockbuster video. 

Very disappointed.

Hey Austin- great questions and I probably have disappointing answers, lol.

Do they take the time to address investor concerns and reach out and call an investor when he expresses disappointment as results are not what was anticipated?

She was disappointed but we exited on good terms (and someone paid what she wanted). 

However, if you are not comfortable with 100% loss, there are many other investments where you do not have to risk 100%.If you get into a passive investment thinking you are risking 10% to 20% because it is Real Estate, like I thought, then you will be very disappointed to find out the risk is 100%. 

I am a 27yr disappointed and frustrated USAA member.  

They wouldn't be coming to you.So you can get a gold standard investment advisor and give up .5 to 2% of your return, or you can send the money to one or more huge index funds like Vanguard 500 index fund and sleep well at night.But if you think you have something of value other than the generic value of money, you will be sorely disappointed.

You'll spend time and money trying to get back to zero, and you'll almost certainly be disappointed with the results.

It’s disappointing they can’t verify it on their end.