@Jennifer Williams@bruce woodruff Hi Bruce, The nightly rate is less than $100 so I may not be able to justify such a high cleaning fee and it's not in line with the other AIR BNB's in the area.

Most will check for proper fencing around the pool when they inspect. 

QBO is a lot more comprehensive, customizable, and robust than Stessa (just my opinion) if you know how to set it up and maintain it properly.  

https://floodfactor.com/proper...MLS said it is in flood zone when you purchased. 

The fact they are complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.7.

VRBO, monthly vs nightly etc.

Depending on if weekends are booked for 2 or 3 night stays, they account for 26-40% of the monthly occupancy.Do you think keeping the 40% as my lower threshold is a good strategy or should I change it to something that correlates closer to the market?

Self-managers must always be ready to meet the demands of their tenants, at any time of day or night.

I have this feeling that she is keeping you up at night.

If the odor is not properly mitigated that will cause ongoing problems.