Our 5 Secrets to Passionate Property Management

What makes a property management company stand out above the crowd? How can a real estate management business generate excellent referrals? Is there a secret technique that creates long tenancies with great renters? What are the secrets to a property management company that goes above and beyond expectations?

We are going to share with you what we have learned in this business. A philosophy that has altered the status quo and created a property management business that is growing by leaps and bounds. The only problem with sharing our business philosophy is that it will no longer be a “Secret.” Oh well, I guess that is a sacrifice we are willing to make.

SECRET #5

WE USE TECHNOLOGY

Here at Victory Real Estate Inc., we have a love of the current technology revolution. The world is constantly changing and technology is making it happen. Much of the business world is conducted online. Rental searches are almost entirely completed online. Payments are automated, direct deposited and paid over the internet. Property management companies that are not endorsing and implementing these new business methods are being left in the dust.

We realize that tenants are busy. If we can make their life easier, simpler and more convenient, we recognize that it will create more reliable and dependable tenants – which is good for them, good for us and especially good for our property owners. That is why we offer a free online payment system to all our tenants. They can even submit problems and maintenance issues online, saving them the hassle of a phone call.

SECRET #4

WE KNOW AND FOLLOW THE LAW

It takes time and perseverance to understand all of the legislative guidelines and requirements that direct the activities between a landlord and a tenant. A property management company must fully understand both the legal rights of a landlord and of their tenants.

Knowing, for example, the limit North Carolina places on security deposits helps us to protect the landlord’s financial interests as much as legally possible. Understanding the time periods for notices and evictions protects the rights of the tenant and reduces the landlord’s liability.

SECRET #3

WE VALUE REGULAR AND OPEN COMMUNICATION

Here at Victory Property Management, we understand that though property owners do not want to be involved in the day-to-day management of their portfolio, they do want to be kept informed. We understand this need and are determined to fulfill it. We use an excellent property management software system called Appfolio. It provides property owners and residents with instant online access to their account data. Owners can access their statements whenever they like. Monthly payments are handled electronically both on the tenant and the landlord side.

SECRET #2

WE IMPLEMENT GREAT SYSTEMS

There are two ways to run a business – by the seat of your pants or with forethought. We prefer the latter. It is just not good business practice to wait for problems and then handle it when it comes. Instead, we have created advance systems to standardize our property management business.

All potential tenants are screened using exactly the same pattern and qualifications. That is one reason why after nine years in the business, we have only evicted four tenants that we chose. Our renting policy has significantly lowered our vacancy rate. In addition, our systems allow us to have the best tenant quality in the business.

When it is all said and done, however, there is one business secret that we have found which has changed everything…

SECRET #1

WE CARE

Our business success really comes down to a secret that shouldn’t be so much of a secret – we care. We genuinely care for our tenants, we honestly care about our property owners and we diligently care for their properties.

We treat every property as if it were our own. Our well-trained and dedicated staff understand that our property owners have committed tens, if not hundreds, of thousands of dollars of their hard-earned money into our hands. We view this as a weighty responsibility and take the management of their investment seriously. We place integrity over our profit.

It is these “secrets” to our business success that has helped us to stay well ahead of our competitors. If you are a property owner in the Raleigh or Wilmington, North Carolina area, feel free to contact us for a free consultation on how our passion for property management can increase your cash flow. If you are a renter looking for an apartment or home, check out our available properties.