I may have recently read Rich Dad Poor Dad :)

His confidence will be on another level when he will talk to his customers.

Some main reasons I have found amongst tenants are: poor credit, inability to save down payment, aversion to the commitment of buying and the responsibility it entails, ability to pick up and leave once lease is over without having to worry about selling first, and fear of being unable to properly maintain home and repairs (roof replacement, a/c and furnace issues, flooded basements, etc).Nada

@Ben HarrisRead Rich Dad, Poor Dad. 

If the contractor is not insured you as the property owner are responsible and held liable if one if his employees or he is injured.( or anyone else)  You are also liable for the poor craftsmanship  that can injur someone after the work is completed and he has gotten out of dodge.

I too credit Rich Dad Poor Dad for my start in real estate.

Here's a quote: "In an interview with CNBC, Kevin Watters, CEO of Mortgage Banking for Chase, said '...you're trying to make sure you abide by all these different rules, and it just gets very complicated, very expensive, so for us in FHA, we've priced FHA for the risk we see in FHA, and so we've got a higher price than other people so customers are going to other places.'"

And having the ability to lengthen your mortgage just looks like an excuse to justify seemingly poor investment returns.

I love marketing as well as crunching numbers; we'd like to bring our passion for customer service to this endeavor as well. 

I see it as a little bit of a bonus because a lot of times, it's customer service that keeps the tenants wanting to stay.