My only complaints with their customer service are 1.

Spending the time and taking the time and energy upfront to screen really well, meet and interview the tenants is absolutely a key to having the best chance as a "smooth" property in my experience.as a side note on "issues or problems" in general....I feel like the problems we think we will have as landlords or owners never seem to be the actual issues that come up, you can plan and prep and preventative maintenance to the cows come home, but something will come up!  

This was the old CEO who dragged USAA down in customer service and shed thousands of members. 

Thanks in advance 🙏ShylaHey Shyla, welcome to BP and love your energy — sounds like you’re diving in the right way and setting yourself up for long-term success!

Highlight unique features of the property that may not be immediately obvious, such as energy-efficient appliances, recent renovations, or nearby amenities like parks, restaurants, or public transportation.Additionally, you might want to review your listing's description to ensure it’s engaging and informative.

Beautiful 3 Bed, 2 Bath Home with 2-Car Garage, Luxurious Vinyl Plank Flooring, Plush Carpet, Elegant Granite Countertops, Energy-Efficient Stainless Steel Appliances.

The total cost is not unreasonable, but I am questioning if it's all truly needed.To give you a better idea, he has a few packages available that scale up in price and services:Bronze ($497): Includes LLC formation, a custom operating agreement, and a year of statutory agent service.Silver ($897): Adds the EIN, an LLC operations manual, and some ongoing compliance/task alerts.Gold ($1,397): The most comprehensive package, which includes a revocable living trust to keep our names off public records for privacy/asset protection.The 70+ page estimate came as a surprise, and it makes me question if this is a standard requirement for a new partnership.I'm hoping to get some insight from those of you who have created similar partnerships:1) Is this a normal process?

You have plenty of energy :) I have been trying to become an investor 2017 just hasn't happened yet but this fell into my lap and It's a better opportunity than I have been seeing plus I get the benefit of the previous owner staying on the first season to train me.

Made in the US and they have great customer service so I know my client could quickly get replacement parts when needed.

The other reality is that sometimes angry customers claim they were "scammed", when in reality they made a bad investment.