If you'd like more information, feel free to reach out.

Quote from @Maya Jones: You should get something agreed upon for the tenants living and the remaining rent/security deposit if there is something changing from the existing lease. 

I feel like it would work to charge a small subscription fee to have a company on call, then have a list of tasks they will do at a set cost and let the landlord choose which they would want to outsource. 

I can tell you that having liability limited to an entity with a single asset rather than me personally not only place me in a stronger negotiating position but also resulted in a much less feeling of vulnerability for myself.  

I will be looking for a sponsoring broker soon but I would like one that focuses more on property management primarily, and investing as a secondary... if that exists.

Quote from @Paul Azad: Don't know anything about them but per my calculations they are taking 27.2% of the capital appreciation on the New Braunfels deal at the end per their projections which seem optimistic in this oversupplied environment, (Austin MSA with largest new multi-family projects coming out this year in the country ,8% of total existing stock and already seeing rent rate declines of near 10%in the city so far) and they are taking a big chunk of the monthly cash on cash as the preferred payouts for their 3 different classes are well below the projected cash on cash total.

They said they are neither approving nor denying them, but aren't giving me the increase, so that feels like a "deny" to me.

@James Friar With today’s price of construction materials you will get way more bang for your buck with existing construction.

In addition, as a PMC we deal with nonprofessional owners that NEVER read their contracts and feel like they can do whatever they want with their property(s) :(So, PMCs need language in their contracts that protect their rights and force other professionals to also recognize those rights.One last note, unfortunately, it's not uncommon for a listing agent to try to strong-arm an existing PMC and throw them under the bus for anything & everything in their ruthless pursuit for a sales commission. 

It might just be what they were offering actually did not exist..