Once we approve this, we sign an agreement with the tenant that clearly outlines the payment terms to avoid misunderstandings and, most importantly, to have legal backing if the situation escalates.We’ve had good experiences with tenants who are upfront and communicate their situation honestly, as it shows responsibility and willingness to pay.If you charge late fees, it’s important to set two clear payment windows—for example, the first payment between the 1st and 5th of the month, and the second between the 15th and 20th.

To maximize the number of transactions you’re involved in you will need to:Be Top of Mind when they think about moving - which requires consistent reminders.Be seen as an Expert – which requires a consistent message and Evidence of Success storiesGain their Trust – which requires communicating integritySo, start out by listing everyone you know in an Excel spreadsheet.

No attorney-client, fiduciary, or professional relationship is established through this communication.

Take ownership of your mistake and learn to do the proper due diligence recommended above😊https://www.biggerpockets.com/member-blogs/3094/91097-why-you-should-screen-a-pm-company-like-you-screen-for-tenantshttps://www.biggerpockets.com/member-blogs/3094/91878-how-to-screen-a-pmc-better-than-a-tenant-part-2-communication-and-documhttps://www.biggerpockets.com/member-blogs/3094/91879-how-to-screen-a-pmc-better-than-a-tenant-part-3-the-management-contr

You are under no obligation to communicate with him, particularly if he's being unprofessional.

The owner and I have communicated by email a few times, while the property managers change.

They aren't going to communicate better once you've done a deal.

SMS would probably be the most efficient to do market, but it's risky.

So now I stay on TOP of the communication with him to make sure everything gets done in a timely manner.

No attorney-client, fiduciary, or professional relationship is established through this communication.