But the San Jose Tenant Protection Ordinance (https://www.sanjoseca.gov/your-government/departments-offices/housing/landlords-property-managers/eviction-procedures) says the relocation assistance is based on the size of the unit:1-Bedroom: $8,4002-Bedroom: $10,3533-Bedroom: $12,414So for duplexes in San Jose, which one is it?

Follow your standardized operating procedures.

You'll want to be factually pushy with the case manager on the removal of the tenant and follow your state's court filing procedure for eviction if it comes to that (forms to fill out, a fee).Again, focus on the behavior, serve the notice, be factually pushy with the case manager - and be done with this chaos. 

Move out procedure 10.)

If the guests don't leave, they are now squatters and they have to be removed via the extraction procedure. 

Newer landlord looking to add a move out checklist to my standard procedures - would anyone mind sharing theirs with me?

Businesses must make reasonable modifications in policies, practices, or procedures to permit the use of a miniature horse by an individual with a disability if the miniature horse has been individually trained to do work or perform tasks for the benefit of the individual with a disability.

. - - - Have a page dedicated to FAQ's, and your policies and procedures.

Some things are state specific..so you may not be able to use all of them-Payment Methods Accepted-Late Fee Policy-No maintenance performed by tenant without landlord's permission-Procedure for notifying landlord for maintenance (too many say this has been broken for x amount of time so I need it fixed TODAY, but never notify the landlord)-Consequence of moving people in and bypassing your qualification process-Consequence and fine for sneaking a pet in without notifying landlord-Rent pick-up fee--if they refuse to adhere to payment method in lease; rent pick up fee will apply for successful and unsuccessful trys at getting the rent. i.e. you knocked on the door nd no one answered or they ignored you-Tenant damages-Tenant MUST PAY FOR TENANT DAMAGES. 

This is all common procedure when dealing with professional tenants.