In the past couple weeks I began the process of doing a cash out refi with a local bank to pay off an owner finance note I have on the property and to put an additional $30-40k in landscaping, a barn, and a few other items like front porch decking.

Currently, we are converting a barn into an ADU and JADU.

It's apples and oranges to comment from the institutional lending perspective on guys that just want to invest their personal funds and make paper.

@Alec Barnes one of the problems with communication is the different expectations.Agents and consumers all think PMCs should be available 24/7.NOT POSSIBLE for the relatively small monthly fees owners pay PMCs versus the thousands of dollars of commissions agents get per transaction.So, while agents may answer their phones 24/7, most PMCs do not.

I liked the quick multiple quoting process and the detailed question the app asked so you get some apples to apples pricing.I would caution that a few vendors "quote" an on-call visit that they will waive if they get the job so it may appear they only cost $50 or $90 for a $300 job.  

That is like comparing apples to oranges.

In the short term rental business there seems to be a wide range of different types of rentals that are apples to oranges, especially from a financial perspective.

You are comparing apples and oranges - i.e. sellers who place their home on the MLS without a traditional agent and those that never put their homes on the market but do a private deal.

I would love any and all feedback on the topics and frequency of these messages. 1 Week from check-in:- Thank you again, welcome- Ask about reason for visit- Directions- Attractions in the area- Any specifics about checking in our finding their property (apartment type single family structure can get confusing for first timer which suite)- Parking Instructions- Ask for any questions we can answer ahead of time- Provide contact number if need direct contact1-2 Days Out:- X number of day reminder, excited they are joining- Ask for follow up questions- Video instructions on how to find their suite/apartment (link to video player)- Check In instructions- Wifi instructions- Parking Instruction reminder- Google Map and Apple Map links for their phone GPS- Contact number reminder for their stayEvening of Check-In- Ensure they're settling in- Confirm we want them to have a 5* experience- Contact number reminderMorning of Check-Out- Thank them for staying- Ask for feedback on how to improve amenities onsite- Check-Out Time- Check-Out Instruction2 Days after Check-Out- Thank You for staying- Ask for rating on booking platform- Offer Loyalty discount for return stay- Ask for Referral

If it did, I would go on linkedin and see what experience they had (for example that apple... company in TX had asset managers who were overseas VA's  - curious how many of those investors knew that and could have spotted a thirty second search would have created a red flag).5.