Hello Kevin,First I want to say thank you for you and your wife's service.

@Rinee John de Leon with all the good info.On the flip side, I generally don't suggest using web referral services such as Angie's List, CraftJack, or HomeAdvisor.

You don't include your debt service when calculating cap rate. 

Customer service is spotty, at best and dependent on which office/consultant you're working with. 

In the nicer places, we use Corian or solid surface, whereas the mid-level places a cheaper solid service pre-fab such as laminate.

I provide out of state investors one stop shop real estate services. :)

@Nasson RaymondI cannot speak directly to the services of Advanta, and must disclose that I am a competitor offering a different kind of service in the self-directed plan space.Two key things come to mind:1) Advanta is a 3rd party administrator for IRA accounts. 

Even landlords do not need to accept any service or ESA animal if it will be an "undue burden". 

We are a full service real estate firm specializing in working with investors...we offer sourcing and acquisition services, a General Contracting firm that can provide remodeling and rehab services, a property management division that manages over 800 SFR's for investors like you...and we are established and trusted by many corporate investors like Invitation, Progress and Tricon. 

I haven't looked into its full functionality but I believe it does more than just serve as a rent check clearing service.