Quote from @Simran Miglani: hey @Shan Dey - are you still looking for a customer service agent?

Is there new contact info for customer support that hasn’t been updated on the website or something?

As example, I tend to broker alternative, private and SBA.  

It's a high-end experience featuring a private hot tub with mountain views, high-speed SpaceX Starlink Wi-Fi, a custom UFO Playscape, and EV charging.

We can only represent one side here or we can be a “transaction broker” representing neither side, like a referee. 

IMB is great too because we can still broker loans if we are unable to fund the specific deal in house.  

Here's what I'm taking away:1) You handle 100% of analysis for clients upfront, then encourage them to verify your work2) Even licensed brokers/agents come to you specifically for analysis and strategy knowledge3) Most clients don't self-identify deals because they "don't know what to look for"4) You charge for custom deal analysis when clients bring their ownThis actually confirms part of what I'm seeing - there's clearly a knowledge/expertise gap in deal analysis, even among people who are licensed and investing themselves.Still curious to hear from others on what this looks like from the investor side and other broker perspectives. 

I dont broker so would not know that end of it although since I was NMLS licensed they called me and e mailed me constantly to send them files.

At this point, I strictly work with wholesale lenders that only work with brokers.

Example for sellers: “Instant home value with a custom pricing plan in 24 hours.”