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Updated 3 days ago on . Most recent reply

James R.'s profile image
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James R.
  • Investor
  • from New Orleans, LA
  • Member since Mar 4, 2015
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James R.'s profile image
James R.'s profile image
James R.
  • Investor
  • from New Orleans, LA
  • Member since Mar 4, 2015
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James R.
  • Investor
  • New Orleans, LA
172
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215
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Short-Term & Vacation Rental Discussions

SCREENSHOT Your Cancellation Policies!!!

James R.
  • Investor
  • New Orleans, LA
Posted

Hey Y'all.  At the time that you get a long-stay booking, screenshot your cancellation policy with the acceptance of that booking. 

Vrbo just refunded a guest 100%.  I showed them the screenshot of my cancellation policy at the time that the guest booked (it has remained Firm and always has been Firm) and got a 50% payout.  Mysteriously, my cancellation policy was Moderate on the platform.  Look at your cancellation policies frequently, because the platforms change them to suit guests demands.  

Sneaky, sneaky these platforms are.  Protect yourself.  

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Mike Grudzien's profile image
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Mike Grudzien
  • Lender
  • from Eugene, OR
  • Member since Nov 12, 2019
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Mike Grudzien's profile image
Mike Grudzien's profile image
Mike Grudzien
  • Lender
  • from Eugene, OR
  • Member since Nov 12, 2019
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Mike Grudzien
  • Lender
  • Eugene, OR
645
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925
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Mike Grudzien
  • Lender
  • Eugene, OR
Replied

Ever feel like Hosts are just a captive audience to the platforms...?

  • Mike Grudzien
    • 3 Votes
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