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Managing Your Property

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Steve Sayler
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In Need of Good Property Management Company In Panama City FL

Steve Sayler
Posted Aug 9 2023, 05:43

hi All,

I am having serious problems with my current property Mgmt company in Panama City FL for my long term rental duplexes.  The city is a beach town, so I am finding a lot of vacation rental Mgmt companies and not enough that offer good long term services. 

Of course google is available, but after a 2 hr search I am not having much luck.

Can anyone offer recommendations?

Thanks

Steve

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John Bryant
  • Investor
  • Panama City, FL
17
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John Bryant
  • Investor
  • Panama City, FL
Replied Aug 9 2023, 07:05

I'd reach out to FullSail realty, they managed some Quads of ours for years, We've been happy with them

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Napoleon DeCiutiis
  • Real Estate Agent
  • The Short Term Shop / Florida Emerald and Forgotten Coasts
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Napoleon DeCiutiis
  • Real Estate Agent
  • The Short Term Shop / Florida Emerald and Forgotten Coasts
Replied Aug 10 2023, 02:30
Quote from @Steve Sayler:

hi All,

I am having serious problems with my current property Mgmt company in Panama City FL for my long term rental duplexes.  The city is a beach town, so I am finding a lot of vacation rental Mgmt companies and not enough that offer good long term services. 

Of course google is available, but after a 2 hr search I am not having much luck.

Can anyone offer recommendations?

Thanks

Steve


 Steve,

Contact Stacey Elliott at Southern Vacation Rentals- I'll IM you her information. She's relentless and aggressive and I hope she can help! 

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Michael Smythe#1 Classifieds Contributor
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Michael Smythe#1 Classifieds Contributor
Replied Aug 11 2023, 06:36

@Steve Sayler 

Encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

To avoid going through the same poor experience, keep reading.

Even if someone give you a referral, don’t make the mistake of assuming that PMC will meet your expectations, just because they met the expectations of the referral source.

We also can’t believe how many owners hire the first PMC they speak with!

Then they complain their expectations aren’t being met!

In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

It's often a case of not doing enough research, as they don't know what they don't know!

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – and they often select the first PMC they call!

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

This also leads owners to ASSUME simpler is better when it comes to management contracts.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

We have a 14-page management contract that we've added our real experiences to over the years, with the intent of protecting both us AND the landlord. Beyond the Monthly Management, Placement & Maintenance fees, all other fees in our contract are IF EVENT -> THEN fees.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:

https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processes

We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊

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Melanie Thomas
  • Real Estate Broker
  • San Antonio
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Melanie Thomas
  • Real Estate Broker
  • San Antonio
Replied Aug 30 2023, 12:53

I suggest initiating your search by visiting the NARPM website (https://www.narpm.org/find/property-managers/). They provide a convenient PM locator tool designed to assist you in locating Property Management professionals within your preferred area. NARPM serves as an excellent resource for all matters related to Property Management, offering valuable benefits to property managers of any scale or individual investors alike. In my role as the Vice President of the SAMAC Chapter of NARPM, I'm here to provide guidance and address any inquiries you might have. Feel free to reach out at your convenience. Good luck and happy investing!

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Pete Appezzato
  • Real Estate Agent
  • Destin, FL
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Pete Appezzato
  • Real Estate Agent
  • Destin, FL
Replied Aug 31 2023, 06:14

have you considered self managing?   IMO its the only way to go....I've done it for years and so do all my clients that have purchased their properties with me

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William Lynam
  • Real Estate Agent
  • Cincinnati, OH
3
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William Lynam
  • Real Estate Agent
  • Cincinnati, OH
Replied Sep 19 2023, 12:45

@Steve Sayler
I would love to chat with you about Guardian Asset Management.  We are members of NARPM and service your area.