All Forum Posts by: C Rich

No, Chris. I distinctly remember that people were outraged and posting that the banks had lowered their credit limits although they had never paid late. Lowering somebody's credit limit has the same negative effect on their credit scores as someone who goes on a credit-buying spree because it pushes their debt-to-credit-availability up over 20-30%.

Bank personnel do no run DU, so I don't get your point. If they did, they wouldn't dissuade customers on FICO. However, bank personnel is not trained so they simply ask from their call centers what is your credit score and can I have your ss to pull your credit. If you don't know your score, they offer you a credit pull and typically use the outdated CoreLogic feeds or their own proprietary systems.

Basically, banks have poorly trained customer service that prevents them from making loans. I think this is by design because banks don't WANT the business because if they originated more loans, they'd friggin' have to hire people, pay worker benefits, etc. Maybe the employees are just playing dumb to limit their workloads!

In any event, to get decent loans any more, you have to go to the small, local banks. Credit unions are worst than big banks, but small banks are doing good business deals daily.

@Jad Allen -

I completely disagree with you. The more service the better and so the more branches the better. It is NOT more cost effective for banks to reduce branches (service) to a community.

Before ANY branch/service is cut, CEOs and fake VPs pay should be cut. Bankers need to HIRE people and TRAIN them to do their jobs in a services industry. Without services, convenience and local branches that facilitate service activity, what good would they be?

Most of us can keep our money in a mattress so the point of banking in 2012 is services -- offered at local branches by real people!

The alternative is ATM's only banking and loan-making/r.e.-for-sale kiosks (think soda machines). Neither ATMs nor Kiosks pay taxes nor do they contribute to the economy by buying other economy-supporting chit like food, water, electricity, cars, gas, clothes or luxuries.

1ct returns to bank shareholders is not worth closing down branches, imo.

The way I see it is they are either too stupid to know they are causing problems, too busy to notice or they can't afford to keep the property in tip-top shape. Offering help by pitching in makes them more aware of what's at stake -- home values.

If they are simply selfish, non-caring and blow you off, well then you're dealing with a different animal. That's when you push the HOA and the county to step in.

I guess I did something wrong when I tried to post this before since it didn't get posted.

I agree with Chris Calabrese. In fact, I was just thinking about how to handle a similar situation before I read this question here. I came up with the same solution as Chris.

Better to be a good neighbor and increase the value of your property than take the "divide and conquer" route that HOAs and other "complain to the authorities" advocates encourage. I see formal complaints as a last resort, not as the first option.

Be neighborly!

BAC is bofa's trading symbol, so I assumed so. I should have referred to BofA outright since BAC properties may be somebody else.

I was talking about viewing properties owned by BofA that can be found at their website in the REO section. I found a house that was on their site, but when I contact BofA, they didn't know anything about it and couldn't help me. Each person I talked to said they would have to wait until it showed up in their system before they could refer me to the person that handled the property. None of them were willing to type in the same url that I was looking at which was a link to the property on their own website.

Banks aren't lending because they haven't trained their people to recognize risk now that automated credit scoring (fico) dictates approval. Most people's credit went down after 2008 due to nothing related to their own creditworthiness.

That is my exact same experience. Nobody at BAC can sell you anything unless they read a script. Sad, really.

Horrible company. My agent won't even work with them based on bad experiences, bid-rigging, faulty listings and cheating BPO and R.E.A.s out of their commissions and other earned pay.

They are in India and cannot speak or understand English. They send responses to written inquiries the same way HUD does which is that the responses are form letters and unrelated to the inquiry.